Category Associate Manager – Marketplace, Luxury, Accessories

ZALORA Group

Associate Manager leading the growth of ZALORA’s Accessories marketplace. Driving brand partnerships and optimizing product assortment in a hybrid work setup based in Kuala Lumpur.

Posted 7/18/2026full-timeKuala Lumpur • 🇲🇾 MalaysiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing category strategies for luxury accessories, with strong analytical skills to monitor sales performance and drive margin improvement. Proven ability to lead and develop teams while managing supplier relationships and executing marketing campaigns in a fast-paced e-commerce environment.

Highest-signal resume keywords

Category Strategy DevelopmentKey Account ManagementNegotiation SkillsE-Commerce Marketplace ExperienceTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commercial AcumenAnalytical SkillsMS Excel ProficiencyProject ManagementPerformance Analysis

Soft Skills

Communication SkillsResults-DrivenDetail-OrientedProactive Self-Starter

Tools & Technologies

Marketplace ToolsSeller Onboarding PlatformsPIMOMSAnalytics Dashboards

Certifications & Qualifications

Bachelor’s Degree in BusinessBachelor’s Degree in EconomicsBachelor’s Degree in MarketingBachelor’s Degree in Finance

Industry Keywords

FashionPremium AccessoriesDepartment StoresOnline Marketplace RetailLuxury Market Trends

About the role

Key responsibilities & impact

Develop and execute the 12–24 month category strategy for accessories (e.g., bags, small leather goods, watches, sunglasses, jewelry), defining assortment gaps to drive revenue, margin and brand credibility
Identify, pitch and onboard brands for marketplace models
Negotiate commercial terms (commission, margins, returns, marketing co-investment)
Own relationship management for strategic accessories suppliers — conduct regular business reviews, present performance insights, advise on assortment and pricing, and ensure premium presentation (content, imagery, brand pages)
Monitor weekly/monthly sales, margin, sell-through, inventory days, and returns
Implement assortment, pricing and promotional levers to improve product performance and inventory turnover
Partner with Marketing and Growth teams to design and execute campaigns (seasonal drops, brand exclusives, boutique launches) and measure ROI
Ensure luxury and accessories supplier participation in ZALORA marketing calendar
Continuously analyze competitor activity, luxury and accessories market trends, fashion calendar, and pricing strategy to ensure a differentiated and competitive assortment
Lead, coach and develop a team of account managers
Work closely with Buying, Merchant Ops, Content, Logistics, Customer Service, and Finance to deliver brand-level service and seamless customer and seller experience.

Requirements

What you’ll need

Bachelor’s degree in Business, Economics, Marketing, Finance, or related field from a reputable university
Minimum 4 years in key account management or supplier management in fashion, premium accessories, department stores, or online marketplace retail
At least 1 years in a people-manager role
Experience working in e-commerce marketplace platforms or multi-country commercial teams
Commercial acumen: Strong negotiation skills and experience setting commercial terms (consignment/marketplace); ability to drive margin improvement
Analytical skills: High proficiency with MS Excel (pivot tables, VLOOKUP/XLOOKUP, basic formulas) and experience interpreting sales, inventory and margin reports
Familiarity with marketplace tools (seller onboarding platforms, PIM, OMS) and analytics dashboards
Project management: Demonstrated ability to run cross-functional projects (launches, campaigns, onboarding) with tight timelines
Communication: Excellent verbal and written English; ability to present performance and strategy to senior stakeholders and brand partners
Leadership: Experience managing and developing a small team; coaching and performance management skills
Personal attributes: Results-driven, detail-oriented, proactive self-starter, and comfortable working in a multicultural fast-paced environment.

Benefits

Comp & perks

Up to 30-day free returns
Speedy deliveries as fast as 3 hours
Free delivery over a certain spend
Multiple payment methods including cash-on-delivery