ZALORA Group

Category Manager – Luxury & Beauty, Marketplace

ZALORA Group

full-time

Posted on:

Location Type: Hybrid

Location: Kuala Lumpur • 🇲🇾 Malaysia

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Job Level

Mid-LevelSenior

About the role

  • Lead and grow ZALORA’s Luxury & Beauty marketplace business by acquiring premium and luxury brands
  • Develop and execute the 12–24 month category strategy for Luxury & beauty, defining assortment gaps to drive revenue, margin and brand credibility
  • Identify, pitch and onboard brands for marketplace models
  • Own relationship management for strategic luxury and accessories suppliers — conduct regular business reviews, present performance insights, advise on assortment and pricing, and ensure premium presentation
  • Monitor weekly/monthly sales, margin, sell-through, inventory days, and returns
  • Partner with Marketing and Growth teams to design and execute campaigns and measure ROI
  • Continuously analyze competitor activity, luxury and accessories market trends, and pricing strategy
  • Lead, coach and develop a team of account managers

Requirements

  • Bachelor’s degree in Business, Economics, Marketing, Finance, or related field
  • Minimum 5 years in buying, merchandising, key account management or supplier management in luxury fashion, premium accessories, department stores, or online marketplace retail
  • At least 2 years in a people-manager role
  • Strong negotiation skills and experience setting commercial terms (consignment/marketplace); ability to drive margin improvement
  • High proficiency with MS Excel (pivot tables, VLOOKUP/XLOOKUP, basic formulas) and experience interpreting sales, inventory and margin reports
  • Familiarity with marketplace tools (seller onboarding platforms, PIM, OMS) and analytics dashboards
  • Demonstrated ability to run cross-functional projects (launches, campaigns, onboarding) with tight timelines
  • Excellent verbal and written English; ability to present performance and strategy to senior stakeholders and brand partners
  • Experience managing and developing a small team; coaching and performance management skills
  • Results-driven, detail-oriented, proactive self-starter, and comfortable working in a multicultural fast-paced environment.
Benefits
  • Competitive salary
  • Flexible working hours
  • Professional development budget
  • Home office setup allowance
  • Global team events

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
negotiation skillscommercial termsmargin improvementMS Excelpivot tablesVLOOKUPXLOOKUPsales reportsinventory reportsmargin reports
Soft skills
leadershipcoachingperformance managementresults-drivendetail-orientedproactivecommunicationpresentation skillscross-functional project managementmulticultural adaptability
Certifications
Bachelor’s degree in BusinessBachelor’s degree in EconomicsBachelor’s degree in MarketingBachelor’s degree in Finance