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About the role
Key responsibilities & impact- Provide end-to-end HR support for the client across the employee lifecycle (onboarding, offboarding, employment changes, benefits administration, etc.).
- Manage and resolve HR-related queries within agreed SLAs and defined processes, ensuring clear ownership and timely follow-up.
- Build strong relationships with client stakeholders (employees and management) through professional communication.
- Maintain a regular on-site presence (approximately 1–2 days per week) to deliver hands-on support and strengthen collaboration.
- Prepare and manage employment-related documentation in line with local legislation, client requirements, and internal policies.
- Support internal and external audits by ensuring documentation quality, process adherence, and compliance readiness.
- Collaborate with internal teams, escalate complex cases when needed, and ensure issues are resolved efficiently and transparently.
- Participate in client onboarding activities (transitions/migrations) and contribute to continuous improvement of HR processes and service delivery.
Requirements
What you’ll need- Fluent Romanian (must-have) and solid English skills (written and spoken).
- Min. 2 years proven experience in HR administration/service delivery, ideally covering multiple HR lifecycle processes.
- Strong understanding of working with HR processes, SLAs, and case handling in a structured environment.
- Confident stakeholder management skills and the ability to build trust with employees and managers.
- Good knowledge of employment documentation and compliance requirements, with strong attention to detail.
- Comfortable working with HR systems and tools (e.g., HRIS, ticketing/case management systems).
- A proactive, solutions-oriented mindset, spotting improvement opportunities and driving better ways of working.
- Ability and willingness to work on-site at the client’s office up to 2 days per week as part of the role.
Benefits
Comp & perks- Competitive salary based on seniority, experience, and skills.
- A people-first culture built on open communication, teamwork, and collaboration.
- Professional growth supported by structured development opportunities, international environment, and transparent salary review practices.
- An inclusive and supportive workplace within a diverse international team, shaped by Scandinavian values.
- A working model that combines flexibility with meaningful client collaboration through on-site presence (1–2 days/week).
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR administrationemployee lifecycle managementbenefits administrationemployment documentationcompliance requirementscase handlingprocess adherenceaudit supportcontinuous improvement
Soft Skills
professional communicationstakeholder managementrelationship buildingattention to detailproactive mindsetsolutions-orientedtrust building