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Zaelab

Project Manager – E-commerce

Zaelab

Project Manager leading e-commerce projects for Zaelab. Overseeing project delivery and client relationships in a fully remote role.

Posted 4/27/2026full-timeRemote • 🇧🇷 BrazilSeniorLeadWebsite

Tech Stack

Tools & technologies
ServiceNowTableau

About the role

Key responsibilities & impact
  • Lead e-commerce projects using Agile / Waterfall techniques that have been adapted to the best practices we have developed to meet our clients' needs.
  • Facilitate the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Work alongside an offshore development team leading sprint planning, daily standups, and other project activities as needed.
  • Primary point of contact for client stakeholders, executives, and internal team members.
  • Maintain the tools and documentation required for Zaelab's implementation projects
  • Report project performance using appropriate tools and techniques
  • Successfully manage the relationship with the client and team members
  • Collaborate within Project Management team to continuously improve our solutions and processes
  • Strive to understand the technology systems and e-commerce industry that Zaelab supports

Requirements

What you’ll need
  • Bachelor's degree or Master's degree are preferable
  • 10+ years' experience as a Project Manager for e-commerce projects
  • Experience with any of the following: ServiceNow, CPQ, Shopify, BigCommerce or any other e-commerce solutions
  • 2+ years' experience as a with a Consulting / Professional Services company
  • Experience working with Agile / Waterfall methodologies
  • Experience working with multinational teams from USA, Eastern Europe, India
  • Experience leading teams using Agile Scrum practices
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • Leadership skills and proven ability to own a project from start to finish
  • Excellent client-facing skills
  • Excellent analytical skills and experience with creating JIRA dashboards, AIO or Tableau experience preferred
  • Strong familiarity with project management so ware tools, methodologies, and best practices, Jira experience preferred
  • Solid organizational skills including attention to detail and multi-tasking
  • Interest in the technology space and willing to stay up to date on new technologies and best practices
  • Ability to work independently along a fast-paced team
  • This is a remote role with occasional travel (10-15% travel)
  • Impeccable professional references

Benefits

Comp & perks
  • Unlimited Vacation/PTO
  • Fully remote and distributed teams
  • Paid Parental Leave
  • Ongoing training and education opportunities
  • 0% Bureaucracy Culture - Focus is on responsibilities, not title

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
project managementAgile methodologyWaterfall methodologye-commerce solutionssoftware developmentweb technologiesAgile Scrum practicesanalytical skillsJIRA dashboardsTableau
Soft Skills
leadership skillsclient-facing skillsorganizational skillsattention to detailmulti-taskingcommunication skillsrelationship managementcollaborationindependenceadaptability
Certifications
Bachelor's degreeMaster's degree