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Zaelab

Project Manager, CPQ

Zaelab

Project Manager guiding e-commerce project execution at Zaelab, focusing on offshore collaboration and client satisfaction. Successfully balancing technical feasibility with project profitability.

Posted 4/27/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Support and lead e-commerce projects using Agile/Waterfall techniques that have been adapted to the best practices we have developed to meet our clients' needs.
  • Assist in defining project scope and objectives, involving relevant stakeholders and ensuring technical feasibility.
  • Work alongside an offshore development team participating in sprint planning, daily standups, and other project activities as needed.
  • Serve as a key point of contact for client stakeholders and internal team members.
  • Maintain the tools and documentation required for Zaelab's implementation projects.
  • Report project performance using appropriate tools and techniques.
  • Build and manage relationships with clients and team members.
  • Collaborate within the Project Management team to continuously improve solutions and processes.
  • Strive to understand the technology systems and e-commerce industry that Zaelab supports.

Requirements

What you’ll need
  • 3+ years' experience as a Project Manager for e-commerce or technology projects
  • Experience with any of the following: ServiceNow, CPQ, Shopify, BigCommerce, or other e-commerce solutions
  • Experience with a Consulting/Professional Services company preferred
  • Experience working with Agile/Waterfall methodologies
  • Experience working with distributed or multinational teams
  • Familiarity with Agile Scrum practices
  • Technical aptitude with understanding of software development and web technologies
  • Strong organizational and problem-solving skills
  • Excellent client-facing and communication skills
  • Experience with JIRA or other project management tools preferred
  • Solid organizational skills including attention to detail and multi-tasking
  • Interest in the technology space and willingness to stay up to date on new technologies and best practices
  • Ability to work independently in a fast-paced team environment
  • Bachelor's degree preferred

Benefits

Comp & perks
  • Unlimited Vacation/PTO
  • Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
  • Fully remote and distributed teams
  • Paid Parental Leave
  • Ongoing training and education opportunities
  • 0% Bureaucracy Culture - Focus is on responsibilities, not title

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Hard Skills & Tools
Project ManagementAgile methodologyWaterfall methodologyE-commerce solutionsServiceNowCPQShopifyBigCommerceJIRASoftware development
Soft Skills
Organizational skillsProblem-solving skillsClient-facing skillsCommunication skillsRelationship managementAttention to detailMulti-taskingIndependenceTeam collaborationAdaptability
Certifications
Bachelor's degree