Senior Solution Architect

Zadara

Senior Solution Architect providing cloud solutions for scalability, security, and efficiency at Zadara. Engaging with customers and supporting sales teams in pre-sales and post-sales engagements.

Posted 5/20/2026full-timeColorado • 🇺🇸 United StatesSenior💰 $125,000 - $140,000 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudDockerKubernetesOracleSQLVMware

About the role

Key responsibilities & impact

Engage with customers, partners, and MSPs to understand their business needs and technical requirements, and then translate them into scalable cloud solutions.
Design, document, build, and present cloud architectures that align with industry best practices and customer objectives.
Serve as the technical lead for customer engagements, supporting sales teams with solution positioning, proofs of concept (PoCs), and product demonstrations.
Partner with engineering and product teams to develop innovative solutions that address customer pain points.
Educate and evangelize Zadara services to Partners, MSPs, and End Users with the Sales Team at events, shows, training, and or webinars (and various other marketing functions).
Act as the primary trusted advisor and technical point of contact for key customers, building long-term strategic relationships, and providing ongoing technical advisory.
Be the voice of the customer to support and engineering teams, providing product improvement feedback and accelerating the adoption of new features in customer deployments.
Gather customer feedback to influence product enhancements and service improvements.
Conduct training, workshops, and generate account-specific content to educate customers on maximizing the benefits of the Zadara ecosystem.
Monitor and oversee assigned customer cloud environments to ensure optimal performance, security, and cost efficiency.
Provide recommendations on cloud optimizations, security best practices, and cost-saving strategies.
Work closely with internal teams to resolve cloud-related issues and maintain a proactive approach to customer cloud health.
Act as a conduit and liaison between customers, support service, engineering, product management, and company management teams.
Partner with Account teams, Business Development Managers, and Service teams to accelerate customer adoption and revenue goals.
Work with sales and marketing teams to develop compelling technical content, including whitepapers, blogs, and case studies.
Contribute to go-to-market strategies by identifying emerging customer needs and market trends and help with sales campaigns.
Assist in onboarding and mentoring of members of the Solution Architecture team.
Capture and share best-practice knowledge amongst the Zadara solutions architecture and partner solutions architect communities.

Requirements

What you’ll need

5+ years of experience in cloud solution architecture, pre-sales engineering, or cloud consulting.
5-10 years of related experience in the IT field, including roles in software development, system administration or system engineering
Demonstrated ability to think strategically about business, product, and technical challenges.
Proven experience in consultative technical sales or professional services with a proven track record of success.
Proven experience in customer-facing positions.
Demonstrate firm knowledge and experience with SAN / NAS technologies.
Ability to gain credibility and build relationships with all levels in an organization, from technical experts to senior executives.
Strong verbal and written communication skills are a must, as well as the ability to collaborate effectively across internal and external organizations and virtual teams.
Advanced-level experience with Data Center networks and network topologies.
Advanced software architecture skills and experience building complex software system designs.
Advanced hands-on, technical experience working with VMware and/or AWS technologies.
Understanding of Application workloads such as SQL, Oracle, SharePoint, Docker, and Kubernetes services would be an advantage.
Understanding of Backup and Disaster Recovery solutions and architectures.

Benefits

Comp & perks

Remote position
Opportunity to work on cutting-edge cloud technologies and continuously learn.
Flexible work culture promoting work-life balance.
Engaging employee activities and programs to foster collaboration and growth.
Competitive salary aligned with industry standards.
Paid time off, including vacation and sick leave.
Comprehensive insurance coverage for self and family.
Medical, Dental, Vision insurance
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Basic Life and AD&D
Supplemental Voluntary Benefit options
401(k) employer-sponsored retirement plan with employer contribution

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Hard Skills & Tools

cloud solution architecturepre-sales engineeringcloud consultingSAN technologiesNAS technologiesData Center networksnetwork topologiessoftware architectureVMwareAWS

Soft Skills

strategic thinkingconsultative technical salescustomer-facing experiencerelationship buildingverbal communicationwritten communicationcollaborationmentoringcustomer advocacytechnical advisory