Zact

Delivery Manager – Fintech, Partner Delivery

Zact

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Serve as the primary delivery interface for issuing banks and payments partners, ensuring alignment on scope, timelines, and launch readiness
  • Lead requirements, planning, and solutioning sessions covering card issuing, payments, expense management, reporting, and operational workflows
  • Own corporate client onboarding and offboarding delivery for bank partners, including definition of workflows, roles, data requirements, and UAT readiness
  • Lead migration planning and execution for corporate clients moving from legacy bank or third-party platforms onto Zact, including data mapping, cutover strategy, validation, and coordination with bank and processor teams
  • Translate bank-specific and white-label requirements such as branding, terminology, approval flows, reporting, and operational controls into clear functional requirements and acceptance criteria
  • Partner with banks to define payments-specific UAT, including authorization scenarios, declines, reversals, refunds, settlement, reconciliation, and end-to-end lifecycle validation
  • Coordinate delivery execution across Product, Engineering and Compliance Operations
  • Own delivery plans, milestones, dependencies, and risk management, with proactive and transparent communication to bank stakeholders
  • Manage scope changes and regulatory- or bank-driven requirements, assessing impact to timelines and delivery commitments
  • Ensure UAT and go-live readiness meets bank, processor, and card network quality standards, including operational, compliance, and support readiness

Requirements

  • Experience delivering payments, card issuing, or expense management platforms in fintech or regulated B2B SaaS environments
  • Hands-on experience working with issuing banks, BIN sponsors, processors, or card networks
  • Strong understanding of payments lifecycles including authorization, clearing, settlement, chargebacks, and reconciliation
  • Proven ability to lead requirements definition, UAT preparation, and partner delivery in multi-stakeholder environments
  • Experience supporting corporate client onboarding, offboarding, and platform migrations
  • Comfortable navigating regulatory, compliance, and network-driven constraints while maintaining delivery timelines
  • Strong execution discipline, ownership mindset, and partner-facing communication skills
  • Experience in fast-growing or startup fintech environments is a plus
  • Bachelor’s degree in a relevant field such as Business, Information Systems, Computer Science, or Engineering
Benefits
  • Must be based in the United States
  • Remote-only position within the US
  • Authorized to work in the United States without employer sponsorship

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
paymentscard issuingexpense managementUAT preparationdata mappingcutover strategyauthorizationclearingsettlementreconciliation
Soft skills
leadershipcommunicationexecution disciplineownership mindsetpartner-facing skillsproactive communicationrisk managementscope managementcollaborationproblem-solving
Certifications
Bachelor’s degree in BusinessBachelor’s degree in Information SystemsBachelor’s degree in Computer ScienceBachelor’s degree in Engineering