Zūm

Senior Director – Labor and Employee Relations

Zūm

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $292,000 - $328,500 per year

Job Level

Senior

About the role

  • Drive Zum’s national Labor Relations Strategy: Develop and implement a comprehensive employee and labor relations strategy that aligns with the organization's mission, values, and legal requirements across multiple jurisdictions
  • Demonstrated ability in complex labor negotiations and experience as first chair negotiator
  • Manages union contracts and is responsible for developing and maintaining relationships with union leadership and agents
  • Prepares and negotiates initial and renewal labor agreements in accordance with line of business and corporate mandates
  • Working knowledge and interpretation of the National Labor Relations Act
  • Represent the Company in arbitrations and before the National Labor Relations Board
  • Effectively respond to union organizing activity and train managers on employee relations matters including card check neutrality (CCN) campaigns
  • Prepares for and assists Operations, regional leadership and HR in dealing with potential labor disputes, strikes, work stoppages and other concerted activity
  • Prepares and distributes contract settlement summaries to operations managers, HR partners and regional leadership
  • Collaborates with other departments including HR, Operations, Finance, Security, Corporate Communications, Legal and Compliance
  • Lead (with legal) and conduct complex Field investigations into employee relations and labor matters, ensuring thoroughness, confidentiality, and compliance with local and state laws and regulations
  • Manage complex situations relating to union grievances, performance issues, labour disputes, and other workplace conflict issues
  • Collaborate with HR leadership to develop, update, and enforce global policies and procedures related to employee and labor relations, ensuring they are culturally appropriate and legally compliant
  • Monitor and interpret changes in State specific employment laws, labor laws and regulations, ensuring the organization's policies and practices remain compliant and adapt to emerging trends
  • Analyze labor costs, trends, and operational impact of contractual provisions
  • Provide executive summaries and recommendations to leadership on labor strategy, risk, and opportunities
  • Collaborate with finance and operations to forecast wage/benefit costs and budget impacts

Requirements

  • 10-12 yrs of relevant experience
  • Deep understanding of the financial aspects of labor relations, including wage and benefits costs
  • Excellent organizational and interpersonal skills
  • Ability to manage competing priorities between multiple business units
  • Develops cost models for use during economic negotiations
  • Advanced facilitation, mediation, advocacy, and interpersonal skills to cope with conflicting points of view, function under pressure while demonstrating integrity, fair-mindedness and a persuasive, confident persona
  • Labor and employee relations experience in a multi-contract, multi-union, complex environment
Benefits
  • Medical
  • Dental
  • Vision
  • 401(k)
  • Holidays
  • Wellness
  • Vacation
  • more

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
labor negotiationsunion contract managementlabor agreement preparationNational Labor Relations Act interpretationarbitration representationemployee relations traininglabor dispute managementcost modelingfinancial analysis of labor relationspolicy development
Soft skills
organizational skillsinterpersonal skillsconflict resolutionfacilitationmediationadvocacyintegritypersuasivenessconfidenceability to manage competing priorities