Care Coordinator

Zócalo Health

Care Coordinator ensuring timely access to healthcare services and resources. Supporting low-risk members through care coordination programs in a tech-driven healthcare model.

Posted 6/26/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $23 per hourWebsite

About the role

Key responsibilities & impact

Our care model is designed to meet members wherever they are—whether in their homes, online, or in their community. Care Coordinators play a critical role in ensuring members receive timely access to healthcare services, community resources, and care team support.
Zócalo Health is seeking a Care Coordinator to support members enrolled in Enhanced Care Management (ECM) and other care coordination programs. The Care Coordinator serves as the primary point of contact for low-risk members and provides ongoing outreach, appointment coordination, referral management, and navigation support. Working closely with Registered Nurse Care Managers, Behavioral Health Care Managers, Community Health Workers, providers, and community partners, the Care Coordinator helps ensure members remain engaged in care and connected to the resources they need.
This position reports to the Care Coordination Manager and works closely with the interdisciplinary care team.

Requirements

What you’ll need

Fluency (verbal and written) in English and Spanish is required.
Knowledge of Latino customs and cultural norms preferred.
High School Diploma or GED required.
Associate’s or Bachelor’s degree in Social Work, Public Health, Healthcare Administration, Human Services, or related field preferred.
1–3 years of experience in healthcare, care coordination, case management support, patient navigation, customer service, or community-based services.
Experience working with Medicaid, managed care, or underserved populations preferred.
Experience scheduling appointments, managing referrals, and coordinating services preferred.
Familiarity with electronic health records (EHRs) and care management platforms preferred.
Experience documenting member interactions and maintaining accurate records.

Benefits

Comp & perks

Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company
Comprehensive benefits (medical/dental/vision)
Generous home office stipend
Competitive compensation
Generous PTO policy including 6 paid holidays.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

care coordinationcase managementpatient navigationappointment schedulingreferral managementdocumentationelectronic health records (EHRs)care management platforms

Soft Skills

communicationinterpersonal skillscultural competencyengagementoutreach

Certifications

High School DiplomaGEDAssociate’s degreeBachelor’s degree