Zócalo Health

Senior EHR Systems Administrator

Zócalo Health

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $140,000 per year

Job Level

Senior

About the role

  • Own athenahealth as a core operating system and system of record
  • Define scalable configuration patterns, workflows, templates, and access models
  • Ensure the EHR remains stable, compliant, and audit-ready as the organization grows
  • Lead root cause analysis and structural remediation when system issues occur
  • Serve as the final authority on configuration changes affecting clinical workflows, billing, reporting, and integrations
  • Establish and enforce governance processes for configuration, access, and releases
  • Approve, reject, or redesign proposed system changes to protect long-term system integrity
  • Ensure system changes are documented, traceable, and compliant
  • Ensure athenahealth safely supports new programs, markets, and care models
  • Partner with Product and Engineering to align EHR usage with broader platform architecture
  • Maintain reliable data flows between athenahealth and downstream analytics and operational systems
  • Identify structural improvements that increase system reliability and efficiency
  • Serve as the primary EHR authority for Clinical Operations, Billing, Compliance, Product, and Data teams
  • Advise leaders on system capabilities, risks, and constraints
  • Ensure workflows support accurate documentation, billing, and reporting
  • Partner with Compliance to maintain audit readiness and regulatory alignment
  • Establish standards for documentation, workflows, and configuration management
  • Maintain clear internal documentation supporting operational consistency
  • Mentor and guide junior EHR administrators and associates
  • Ensure operational execution aligns with governance and architectural standards.

Requirements

  • Demonstrated experience administering Athenahealth or a comparable enterprise EHR platform in a clinical delivery environment
  • Deep expertise in EHR configuration, workflows, templates, user roles and permissions, and operational governance
  • Experience designing scalable system structures and governance processes for healthcare operations
  • Strong understanding of downstream impacts including billing workflows, reporting integrity, and compliance requirements
  • Ability to serve as a technical authority and make independent decisions affecting system architecture and operational risk
  • Experience partnering cross-functionally with clinical operations, product, engineering, finance, and compliance teams
  • Strong systems thinking with a focus on long-term stability and structural integrity
  • High ownership mindset with accountability for system outcomes, not just task execution.
Benefits
  • Equity compensation package
  • Comprehensive benefits including medical, dental, and vision
  • 401k
  • Flexible PTO policy - take the time you need to recharge
  • $1,000 home office stipend
  • We provide the equipment needed for this role.
  • Opportunity for rapid career progression with plenty of room for personal growth.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
EHR configurationworkflowstemplatesuser rolespermissionsoperational governancesystem architecturebilling workflowsreporting integritycompliance requirements
Soft Skills
leadershipmentoringcross-functional collaborationsystems thinkingaccountabilityproblem-solvingcommunicationdecision-makingorganizational skillsownership mindset