Zócalo Health

Senior Manager, Strategic Programs

Zócalo Health

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $125,000 - $135,000 per year

Job Level

Senior

About the role

  • Own end-to-end project management for strategic initiatives and new health plan launches, from initial scoping through successful execution.
  • Build detailed project plans, workbacks, and communication cadences to keep all parties aligned.
  • Manage risks, dependencies, and blockers; escalate issues early and drive resolution.
  • Track progress against milestones and maintain accountability across teams.
  • Facilitate collaboration across operations, clinical, product, engineering, finance, and executive leadership.
  • Serve as the primary point of contact for external health plan partners during implementation.
  • Lead recurring project meetings, prepare agendas, and synthesize action items and decisions.
  • Translate partner requirements into clear tasks for internal teams.
  • Gather, validate, and interpret operational and clinical data needed for implementation.
  • Prepare partner-facing reports, status updates, and launch documentation.
  • Ensure all implementation artifacts are organized, audit-ready, and stored appropriately.
  • Build repeatable processes, templates, and dashboards to support future launches.
  • Partner with functional leaders to ensure teams, workflows, and systems are prepared for go-live.
  • Identify process gaps and propose solutions that improve efficiency and scalability.
  • Monitor post-launch performance and drive follow-up improvements.
  • Support internal continuous improvement initiatives that align with organizational goals.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 4–7 years of project or program management experience, ideally in healthcare, health plans, managed care, or value-based care.
  • Demonstrated success managing cross-functional projects with multiple stakeholders.
  • Strong ability to create structure, build project plans, and drive accountability.
  • Experience working with or implementing health plan contracts, operational workflows, or payer requirements.
  • Excellent communication, meeting facilitation, and relationship-building skills.
  • High comfort interpreting data, building reports, and presenting insights.
  • Ability to operate independently, make sound decisions, and execute in an environment with limited playbooks.
  • Strong organizational skills and attention to detail.
Benefits
  • Equity compensation package
  • Comprehensive benefits including medical, dental, vision, and voluntary life
  • 401k with a 4% match
  • Flexible PTO policy - take the time you need to recharge
  • $1,000 home office stipend
  • We provide the equipment needed for this role.
  • Opportunity for rapid career progression with plenty of room for personal growth.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementdata interpretationreport buildingprocess improvementrisk managementmilestone trackingworkflow managementtemplate creationdashboard developmenthealth plan implementation
Soft skills
communicationmeeting facilitationrelationship buildingorganizational skillsattention to detailindependent decision makingaccountabilitycollaborationproblem solvingstakeholder management
Certifications
Bachelor's degree