Key Account Management Lead – Latam
Yuno
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇲🇽 Mexico
Visit company websiteJob Level
Senior
About the role
- Lead the Key Account Management Function: Oversee the Key Account Management Latam team, setting strategic goals, and driving overall performance to achieve organizational objectives.
- Mentor and Develop the Team: Provide leadership and professional development to team members, fostering a culture of excellence and continuous improvement.
- Build and Maintain Relationships: Foster strong relationships with key merchants alongside individual account managers.
- Drive Revenue Growth: Lead the team to identify new business opportunities and leverage market and competitor insights to achieve revenue targets.
- Collaborate Cross-Functionally: Work closely with technical, business, legal, sales, marketing, product, operations, and support teams to ensure seamless service delivery and client satisfaction.
- Strategic Oversight: Oversee the successful implementation and ongoing growth of client accounts, utilizing data analytics to inform decision-making and achieve performance objectives.
- Develop Account Strategies: Support the team in designing strategies to achieve long-term growth and client retention.
Requirements
- Fluency in English and Spanish is required.
- Strong understanding of payment technologies, financial services, and industry regulations.
- Proven experience as a Key Account Manager or Client Relationship Manager.
- You are an amazing leader that people love to work with: proven experience in a leadership role handling international clients in the payments' industry.
- Exceptional communication, negotiation, and presentation skills.
- Demonstrated strategic thinking and problem-solving abilities.
- Proven experience in leading and developing high-performing teams.
- Ability to thrive in a dynamic, fast-paced startup environment.
- Bachelor’s degree in business, marketing, or a related field. A Master’s degree is a plus.
- Preferred Qualifications
- Post-graduation or any certification in people management or leadership.
Benefits
- Competitive Compensation
- Remote work - You can work from everywhere!
- Home Office Bonus - We offer a one-time allowance to help you create your ideal home office.
- Work equipment
- Stock options
- Health Plan wherever you are
- Flexible Days off
- Language, Professional and Personal growth courses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payment technologiesfinancial servicesdata analyticsstrategic account managementclient retention strategies
Soft skills
leadershipcommunicationnegotiationpresentationstrategic thinkingproblem-solvingteam developmentrelationship building
Certifications
people management certificationleadership certification