Site Reliability Engineer – III

Yum! Center for Global Franchise Excellence

Site Reliability Engineer III developing internal tools and enhancing digital ecosystems for Taco Bell. Collaborating with teams to improve system performance and customer experiences.

Posted 7/1/2026full-timeIrvine • California • 🇺🇸 United StatesJuniorMid-Level💰 $117,000 - $146,500 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudDynamoDBGoJavaScriptPythonSQLTypeScript

About the role

Key responsibilities & impact

Create, update, or automate internal business processes or tools to reduce toil and improve team productivity.
Understand and monitor the Taco Bell Digital ecosystem for performance, availability, and accuracy of transactional data.
Communicate and collaborate with both technical and non-technical stakeholders on issues, upcoming changes, and updates to system health.
Perform final validation tests on various mobile and web-based applications, reporting on, and offering feedback on areas for improvement.
Build expertise in serverless infrastructure and initiatives while also learning aspects of modern SRE practices and terms, such as SLIs, SLOs, Observability, toil, and incident response with blameless postmortems.
Work with and adopt Agile practices while participating in a 24/7 on-call rotation.
Collaborate within the team and with cross-functional partners on high-impact business issues that affect revenue and brand reputation.

Requirements

What you’ll need

Bachelor’s degree in computer science, engineering, OR a related field, OR equivalent work experience.
At least 2+ years of experience in the SRE space, with a focus on observability and automation
Familiarity with SRE core principles (e.g. SLO, SLA, SLI, Error Budget, etc.)
Hands-on experience creating monitors, dashboards, SLOs, and other observability capabilities
Experience with logging solutions or platforms such as DataDog, CloudWatch log insights, etc.
Understanding of incident management practices, including leading bridge calls, conducting RCAs, and facilitating postmortems
Familiarity with modern observability practices and tools, such as distributed tracing, APM, OpenTelemetry, and RUM
Excellent communication and collaboration skills, with the ability to work effectively in a fast-paced environment as a member of a team
A fundamentally complete understanding of Observability principles (not just monitoring) + experience using tools like DataDog, Lumigo, CloudWatch, or similar
General level understanding of Agile methods such as Kanban, Scrum, etc.
Advanced troubleshooting skills
A curious mindset and the desire to always keep learning
Proactive self-starter capable of operating autonomously
Ability to participate in an on-call rotation
Proficiency in SQL
Fundamental understanding of JavaScript, Python, Go, or TypeScript
Working knowledge of AWS services commonly used in serverless and cloud-native environments, including Lambda, API Gateway, Fargate, S3, DynamoDB, and EventBridge

Benefits

Comp & perks

Hybrid work schedule and year-round flex day Friday (half day)
Onsite childcare through Bright Horizons
Onsite dining center and game room (yes, there is a Taco Bell inside the building)
Onsite dry cleaning, laundry services, carwash,
Onsite gym with fitness classes and personal trainer sessions
Up to 4 weeks of vacation per year plus holidays and time off for volunteering
Tuition reimbursement and education benefits
Generous parental leave for all new parents and adoption assistance program
401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
Comprehensive medical & dental including prescription drug benefits and 100% preventive care
Discounts, free food, swag and… honestly, too many good benefits to name

ATS Keywords

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Hard Skills & Tools

SQLJavaScriptPythonGoTypeScriptCreating MonitorsDashboardsSLOsAdvanced TroubleshootingIncident Management

Soft Skills

Excellent CommunicationCollaborationCurious MindsetProactive Self-StarterAbility to Work in Fast-Paced Environment