Senior Food Safety & Quality Assurance Data Analyst

Yum! Center for Global Franchise Excellence

Senior Analyst leading data and insights within KFC's Food Safety & Quality Assurance team. Responsible for managing data analytics and translating insights into actionable recommendations.

Posted 6/17/2026full-timePlano • Texas • 🇺🇸 United StatesSenior💰 $89,335 - $97,743 per yearWebsite

Tech Stack

Tools & technologies

ServiceNowSQLTableau

About the role

Key responsibilities & impact

Lead and evolve the KFC FSQA data program, including building and/or updating BI dashboards, recurring reporting, ad hoc analysis, and performance visibility across food safety, product quality, and operational measures.
Translate complex data into actionable insights by identifying trends, recurring issues, and emerging risks, then communicating clear recommendations to FSQA and cross-functional partners.
Manage the KFC processing product quality complaints program, including intake, documentation, trend reporting, follow-up, and credit resolution coordination.
Improve the quality, consistency, and usability of FSQA data by strengthening reporting processes, system workflows, and data governance practices.
Support investigations and issue management through structured analysis, root cause trend identification, and reporting that helps prioritize corrective actions.
Build clear, decision-ready updates and presentations for leaders and stakeholders, with a focus on story telling; what matters, why it matters, and what should happen next.
Partner across FSQA, Operations, Supply Chain, Product Development, customer care, distribution, suppliers, and IT support teams to improve visibility, follow-through, and business outcomes.
Lead cross-brand, cross-functional projects as needed to support business and regulatory updates.

Requirements

What you’ll need

Bachelor’s degree in Data Analytics, Food Science, Business, Supply Chain, or a related field
3+ years of experience in analytics, food safety, quality assurance, compliance, or a related business support role
Experience managing complex data, reporting processes, or business systems in a fast-paced, cross-functional environment
Advanced Excel skills and experience building dashboards, reports, and performance tracking tools
Experience with analytics and visualization platforms such as Domo, Power BI, Tableau, or similar tools
Experience with complaint, issue management, QA, or workflow systems (i.e., ServiceNow)
Ability to validate data, improve data quality, and streamline reporting processes
Working knowledge of AI-enabled productivity and analysis tools, SQL, automation, or database tools preferred, with the ability to use these tools to improve reporting efficiency and insight generation
Strong analytical thinking and sound judgment
Clear written and verbal communication skills, including the ability to tailor insights to different audiences
Strong prioritization, ownership, and follow-through across multiple stakeholders
Continuous improvement mindset with a practical, business-focused approach
Experience supporting QSR, restaurant, franchise, food manufacturing, or supply chain quality programs
Familiarity with food safety, quality, audit, or compliance programs
Experience translating business questions into metrics, analyses, and practical recommendations

Benefits

Comp & perks

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Hard Skills & Tools

data analyticsreporting processesdashboard buildingperformance trackingSQLdata validationdata quality improvementautomationanalytics platformsvisualization tools

Soft Skills

analytical thinkingclear communicationprioritizationownershipfollow-throughcontinuous improvement mindsetstorytellingsound judgmentcollaborationadaptability