Manager, Social

Yum! Center for Global Franchise Excellence

Manager, Social leading community presence and engagement across fan, creator, and reactive for Taco Bell. Overseeing strategy and mentoring the broader social team in a hybrid work environment.

Posted 6/15/2026full-timeIrvine • California • 🇺🇸 United StatesSeniorLead💰 $137,900 - $152,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and develop community strategy across fan, creator and reactive, setting the north star and empowering the team to execute against it
Oversee creator community strategy, agency and internal team bringing the work to life
Craft + oversee team executing 1:1 community management + care strategy
Extend community audience through leading execution of real-time, evergreen and off-calendar social moments and content, requiring expert knowledge on evolving trends, primary platforms and generational behaviors
Coach and mentor a portion of the broader social strategy team acting as a true leader and coach invested in their professional development and performance
Shape and share actionable reporting + insights across community, reactive and directs campaigns, ensuring social creative is rooted in data driven findings
Be forward-thinking—ensure a steady level of experimentation is maintained on the brand's social media accounts
This role demands fluency in the social landscape in order to effectively influence, manage and inspire both the internal teams as well as external award-winning agency partners. With an unparalleled pace and volume of creative development, this role requires great mental flexibility, ability to juggle under intense deadlines and a capacity to lead teams under pressure.

Requirements

What you’ll need

Minimum 8+ years experience working in demonstrated expertise in brand-focused social strategy capacity, designing and deploying digital campaigns across all major social platform, experience working in or with advertising agencies a plus
You possess an end-to-end understanding of social media strategy, including standard channels & emerging platforms and how to cut through the noise to drive impact
You bring deep knowledge across organic and paid social media strategies with the ability to develop cross-over executions in partnership with Media Strategy team
Proven skills in social data and analytics, lead in KPI and metric setting and able to form digestible performance summaries to share with wider business stakeholders
Experience managing influencer campaigns and understanding of the social creator ecosystem
Must also be a great collaborator and creative partner with a proven ability to provide logical strategic guidance and insight.
Ability to shape ideas to be culturally-relevant to brands and consumers alike
Minimum 3 years of leadership/coaching experience and comfortable managing levels of varying experience who can build trust with employees, eliciting and inspiring award-winning work

Benefits

Comp & perks

Hybrid work schedule (onsite expectation Tues, Wed, Thurs) and year-round flex day Friday
Onsite childcare through Bright Horizons
Onsite dining center and game room (yes, there is a Taco Bell inside the building)
Onsite dry cleaning, laundry services, and carwash
Onsite gym with fitness classes and personal trainer sessions
Up to 4 weeks of vacation per year plus holidays and time off for volunteering
Generous parental leave for all new parents and adoption assistance program
401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
Comprehensive medical & dental including prescription drug benefits and 100% preventive care
Discounts, free food, swag and… honestly, too many good benefits to name

ATS Keywords

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Hard Skills & Tools

social media strategydigital campaignsorganic social mediapaid social mediasocial data analyticsKPI settinginfluencer campaignscommunity managementcontent strategyperformance reporting

Soft Skills

leadershipcoachingcollaborationstrategic guidancecreativitycommunicationmentoringflexibilitytime managementproblem-solving