Product Owner, Fulfillment and Tracking

Yum! Center for Global Franchise Excellence

Product Owner for Fulfillment & Tracking leading seamless order lifecycle at Pizza Hut. Driving real-time tracking and customer satisfaction across digital platforms.

Posted 6/4/2026full-timePlano • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $121,600 - $142,000 per yearWebsite

About the role

Key responsibilities & impact

Own and execute the Fulfillment & Tracking product roadmap, aligned with business and operational goals
Translate product vision into clear requirements, features, and user stories
Drive improvements in order lifecycle orchestration, tracking transparency, and customer experience
Partner with Operations and Store teams to align digital experience with fulfillment workflows
Break down complex problems into epics, features, and sprint-ready user stories
Manage and prioritize the product backlog to maximize business and customer value
Lead Agile ceremonies: stand-ups, sprint planning, grooming, retrospectives
Drive end-to-end delivery including testing, release coordination, and post-launch validation
Identify and manage risks, dependencies, and cross-team coordination
Act as the bridge between business, engineering, UX, and analytics teams
Partner with UX to design intuitive order tracking and status experiences
Work with data teams to define and monitor key success metrics
Collaborate with internal and external partners supporting order and fulfillment systems
Deeply understand customer pain points in the fulfillment journey
Use data and insights to drive prioritization and decision-making
Monitor and improve key metrics such as order success rate, tracking engagement, order accuracy and timing, post-checkout conversion

Requirements

What you’ll need

4–6+ years of experience as a Product Owner, Product Manager, or Business Analyst
Experience with e-commerce or customer-facing digital products (Web/App)
Experience working on post-purchase flows, order lifecycle management, or tracking systems preferred
Proven experience working in Agile environments, owning epics through delivery (epics, features, user stories, sprint execution)
Hands-on experience with tools such as Jira, Confluence, and analytics platforms to manage delivery and measure outcomes
Ability to partner deeply with engineering teams, challenge assumptions, and make informed technical trade-offs to drive scalable solutions
Comfortable translating complex technical concepts into clear product requirements and business outcomes
Proven ability to own a product area end-to-end
Strong prioritization and decision-making skills
Excellent communication and stakeholder management skills
Comfortable working in fast-paced, ambiguous environments
Experience with real-time tracking systems, order lifecycle management, or fulfillment workflows
Exposure to event-driven systems and status-based orchestration
Familiarity with analytics and experimentation tools

Benefits

Comp & perks

comprehensive benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Agileproduct roadmap managementorder lifecycle managementuser storiesepicssprint executiondata analysistracking systemspost-purchase flowsfulfillment workflows

Soft Skills

prioritizationdecision-makingcommunicationstakeholder managementproblem-solvingcollaborationadaptabilitycustomer empathyleadershiptechnical translation