Head of People & Culture Business Partner

Yum! Center for Global Franchise Excellence

Head of People & Culture Business Partner at KFC aligning organisational strategies and values. Partnering with leadership to enhance talent management and culture within the organization.

Posted 5/9/2026full-timeWoking • 🇬🇧 United KingdomLeadWebsite

About the role

Key responsibilities & impact

Partner with functional leaders to shape and deliver the people strategy, ensuring broad alignment to commercial priorities, growth ambitions, and long-term capability needs
Partner with senior leadership to shape organisation design, capability, and workforce strategy
Translate strategy into clear, prioritised execution plans that drive measurable business outcomes
Act as a key member of the P&C leadership team, contributing beyond people topics
Act as a trusted advisor to C-suite and senior leaders, providing challenge, insight, and perspective
Drive high-quality decision making through data, insight, and strong judgment
Hold leaders to account on talent, performance, and culture standards
Navigate complex, high-stakes decisions with credibility and confidence
Lead organisation design and workforce planning, ensuring the business is structured for performance, scale and the future
Build and embed a robust talent architecture (succession, performance, development, mobility)
Raise the bar on leadership capability and accountability across the organisation
Make and support tough people decisions where needed to drive performance
Shape and embed a high-performance, values-led culture across the RSC
Ensure culture is driven through leadership behaviour, not just programmes
Use engagement and inclusion insights to drive targeted, meaningful action
Champion a best-in-class employee experience that supports performance and retention
Shape and drive enterprise-wide change and transformation initiatives (ex: growth, ways of working)
Ensure disciplined execution, clear communication, and strong adoption of initiatives
Anticipate future capability needs and build the organisation ahead of demand
Building strong relationships with employees and coaches across the RSC and be a culture leader
Bringing the outside in and listening to our people to design and embed new ways of working, policies and practices for our RSC team that maximise team and individual productivity
Coaching our people to continually deliver exceptional performance that they feel proud of and support talent mobility
Team player- Strong interpersonal and teamwork skills. Collaborative nature, willing to work constructively with input from coaches and peers. Intellectual curiosity and great judgement skills.

Requirements

What you’ll need

10+ years of business partnering experience in a People and Culture Generalist role at a senior level
Demonstrated experience in influencing senior management and leadership teams, and ability to strategically solve problems
Strong coaching and facilitation skills experience
ER experience and knowledge of existing and upcoming employment legislation
Self-starter & ability to navigate- Ability to multi-task, manage own workload, comfortable with dealing with ambiguity and working with a high degree of autonomy to deliver results
Talent Architecture & Succession Planning – Building strong leadership pipelines
Global mobility a plus

Benefits

Comp & perks

Flexible, hybrid working with our Restaurant Support Centre located in Woking, Surrey – a 24-minute train ride from London Waterloo. Depending on job requirement, travel across the UK & Ireland may be required.
Generous pension with up to 11% company contribution.
‘Fri-Yay’ time – finish up at 1pm every Friday, all year round.
Live Well Days - 5 days per year to disconnect from our day-to-day (in addition to 25 days annual leave and bank holidays).
You can buy or sell up to 5 extra days of your core annual leave allowance each year.
After 5 years’ service, annual holiday allowance increases to 30 days.
Bonus – We work hard and do our best work to succeed together. When the company and individual goals are reached, you’ll be rewarded through our bonus scheme.
Wellness– We want you to be your best self, so you’ll have access to lots of wellbeing initiatives and programmes, including Telus Health, and 1:1 Mental Health coaching sessions with our partner Sanctus.
Private healthcare, including access to Digital GP, with the option to increase to include family cover.
Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.
Insurances – All colleagues are covered by our life and income protection insurance which provides protection and peace of mind.
Study Support may be available for job-related qualifications.
Parental Leave – We offer enhanced paid leave and flexible return to work options for those important times.
Colleague Discount – If you love KFC as much as we do, you’ll received a 25% discount.

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Hard Skills & Tools

business partneringcoachingfacilitationtalent architecturesuccession planningemployee relationsemployment legislationchange managementworkforce planningdata analysis

Soft Skills

interpersonal skillsteamworkcollaborationstrategic problem solvinginfluencingjudgmentintellectual curiosityself-starteradaptabilityleadership