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Director, Portfolio Delivery – PMO
Yum! Center for Global Franchise ExcellenceDirector of Portfolio Delivery & PMO responsible for governance and portfolio coordination of global initiatives. Leading program execution and overseeing cross-functional partnerships.
About the role
Key responsibilities & impact- The Director, Portfolio Delivery & PMO is responsible for the governance, operating model, and portfolio coordination required to scale Byte’s revenue-impacting initiatives globally from approval through deployment.
- This role leads program governance and end-to-end deployment orchestration across products, brands, markets, and delivery partners, ensuring complex cross-functional initiatives are executed with clarity, accountability, and predictability.
- The Director establishes the frameworks, stage gates, decision forums, and portfolio processes that enable scalable delivery, while overseeing the Global Portfolio Delivery and PMO to drive consistent execution across markets.
- The role is accountable for aligning priorities, sequencing work across markets, managing program-level risks and dependencies, and ensuring initiatives meet defined readiness criteria before progressing through key milestones.
- Governance frameworks and stage gates are defined, adopted, and followed
- Ownership and decision rights are clear across all delivery participants
- Program-level risks and dependencies are identified and escalated early
- Deployments follow consistent, predictable operating standards
- Initiatives are not advanced or closed without meeting defined governance criteria
Requirements
What you’ll need- 10+ years of experience leading PMO, program governance, or portfolio management in global or multi-market environments
- Proven track record establishing governance frameworks and operating models that enable scalable delivery of complex initiatives
- Demonstrated ability to manage cross-functional portfolios involving Product, Engineering, Markets, and external partners
- Experience coordinating delivery across teams without direct reporting authority, using influence and governance structures
- Strong experience managing program-level risks, dependencies, and escalations in fast-moving environments
- Experience in platform, SaaS, or large-scale technology deployments
- Exposure to franchise, multi-brand, or multi-market operating models
- Experience working with system integrators or deployment partners
- Background in environments undergoing scale, transformation, or operating model change
- Experience leading PMO, program, or deployment teams in matrixed environments
- Deep program governance mindset with the ability to create structure, clarity, and accountability across diverse teams
- Skilled at operating within and establishing stage-gate frameworks, RACIs, and decision forums
- Comfortable managing ambiguity and turning incomplete inputs into structured program plans
- Able to balance speed and rigor while maintaining governance discipline and delivery quality
- Proven ability to lead through influence rather than hierarchy
- Strong stakeholder management skills with experience engaging senior leaders, market teams, and partners
- Clear, confident communicator who can surface risks early and drive decisions to resolution
Benefits
Comp & perks- bonus eligibility 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program governanceportfolio managementrisk managementdependency managementSaaS deploymentstechnology deploymentsstage-gate frameworksRACIsprogram deliverycross-functional coordination
Soft Skills
leadershipstakeholder managementcommunicationinfluenceaccountabilityclarityproblem-solvingadaptabilitydecision-makingorganizational skills