Yum! Center for Global Franchise Excellence

Senior Product Designer – Portal Designer

Yum! Center for Global Franchise Excellence

full-time

Posted on:

Location Type: Hybrid

Location: Plano • Texas • United States

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Salary

💰 $125,000 - $145,000 per year

Job Level

Senior

About the role

  • Support and lead UX design for Portal Core, including navigation, discovery, onboarding, and shared workflow patterns that span Byte portal products.
  • Define and drive end‑to‑end UX across multiple concurrent workstreams, from early problem framing through delivery and iteration.
  • Partner with Product to shape requirements, challenge assumptions, and identify gaps or risks early.
  • Translate business and operational goals into coherent experience direction without over-indexing on feature-level design.
  • Design scalable, high-fidelity design for data-rich, content authoring, and workflow-driven systems used by multiple personas.
  • Own end-to-end design across multiple Portal views and states, translating platform strategy and outcome‑driven goals into clear, scalable experience frameworks and interaction models.
  • Create interaction models, patterns, and frameworks that support consistency across the Portal experience.
  • Deliver production-ready designs, specs, and prototypes that engineers can implement with confidence.
  • Act as the primary design partner for Portal Core Product and Engineering leads.
  • Facilitate design critiques, working sessions, and reviews to align across disciplines.
  • Communicate tradeoffs clearly, balancing usability, technical feasibility, and delivery constraints.
  • Ensure design intent and quality are preserved through implementation.
  • Design for operational environments where speed, legibility, and error recovery are critical.
  • Incorporate accessibility and usability best practices appropriate for shared, on-premise systems.
  • Anticipate failure modes and “unhappy paths,” ensuring the system remains usable under stress or degraded conditions.
  • Identify experience gaps, fragmentation, or inconsistencies across the Portal and proactively drive convergence through reusable patterns and guidance.

Requirements

  • 5+ years of professional experience in UX or product design, with demonstrated ownership of complex, cross‑functional initiatives.
  • Proven ability to lead experience strategy and execution for a product or platform area with minimal supervision.
  • Strong systems thinking skills, with experience designing shared frameworks, workflows, or patterns that scale across teams or products.
  • Experience working within, or for, content management or authoring experiences that have relational databases, dashboards, and complex information architecture.
  • High bar for interaction design, information hierarchy, and usability.
  • Comfortable designing detailed flows, states, and edge cases for real-world use.
  • Strong proficiency with modern design tools (e.g., Figma) and design documentation practices.
  • Demonstrated ability to partner deeply with Product and Engineering.
  • Clear communicator who can explain design rationale and tradeoffs to technical and non-technical audiences.
  • Comfortable operating with autonomy and limited supervision within a defined product area.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designinteraction designinformation architectureworkflow designdesign frameworksprototypingusability testingaccessibility best practicessystems thinkingcontent authoring
Soft Skills
leadershipcommunicationcollaborationproblem framingcritical thinkingautonomytradeoff analysisdesign critique facilitationstakeholder alignmentadaptability