Yum! Center for Global Franchise Excellence

Senior Product Designer

Yum! Center for Global Franchise Excellence

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $110,500 - $129,900 per year

Job Level

Senior

About the role

  • Support and lead UX design for the Kitchen Display System, aligning user needs, operational constraints, and product goals.
  • Frame complex, multi-role workflows (line cooks, expo, kitchen managers) into clear, usable experiences.
  • Partner with Product to shape requirements, challenge assumptions, and identify gaps or risks early.
  • Translate business and operational goals into coherent experience direction without over-indexing on feature-level design.
  • Design scalable, high-fidelity design for real-time, workflow-driven systems used in live kitchen environments.
  • Own end-to-end design across multiple KDS views and states, including station workflows, error states, and edge cases.
  • Create interaction models, patterns, and frameworks that support consistency across the KDS experience.
  • Deliver production-ready designs, specs, and prototypes that engineers can implement with confidence.
  • Act as the primary design partner for KDS Product and Engineering leads.
  • Facilitate design critiques, working sessions, and reviews to align across disciplines.
  • Communicate tradeoffs clearly, balancing usability, technical feasibility, and delivery constraints.
  • Ensure design intent and quality are preserved through implementation.
  • Design for operational environments where speed, legibility, and error recovery are critical.
  • Incorporate accessibility and usability best practices appropriate for shared, on-premise systems.
  • Anticipate failure modes and “unhappy paths,” ensuring the system remains usable under stress or degraded conditions.

Requirements

  • 5+ years of experience in product design, UX design, or interaction design.
  • Proven experience designing complex systems or enterprise-grade products, not just isolated features.
  • Strong portfolio demonstrating systems thinking, workflow design, and end-to-end ownership.
  • Experience designing for multi-role or operational environments
  • High bar for interaction design, information hierarchy, and usability.
  • Comfortable designing detailed flows, states, and edge cases for real-world use.
  • Strong proficiency with modern design tools (e.g., Figma) and design documentation practices.
  • Demonstrated ability to partner deeply with Product and Engineering.
  • Clear communicator who can explain design rationale and tradeoffs to technical and non-technical audiences.
  • Comfortable operating with autonomy and limited supervision within a defined product area.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designinteraction designworkflow designsystems thinkinghigh-fidelity designdesign documentationaccessibility best practicesusability best practicesdesign for operational environmentsmulti-role design
Soft Skills
clear communicationcollaborationautonomycritical thinkingproblem-solvingdesign critique facilitationtradeoff communicationuser-centered designstakeholder alignmentadaptability