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About the role
Key responsibilities & impact- Lead, train, guide, and manage a global team of Network Engagement Managers
- Set a standard for delivery of premier customer service
- Design and maintain a library of processes, tools and quick references
- Act as a key ambassador for Networks by engaging and activating members
- Collaborate with team to support and champion Network-related projects
Requirements
What you’ll need- 5+ years of experience in an association or membership organization
- 3+ years of experience as a people leader responsible for leading, guiding and developing teams
- Experience with Smartsheet, Salesforce, Microsoft Office, Publicate, Canva or similar tools
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadershipteam managementcustomer servicecollaborationtrainingguidanceprocess designproject supportengagementactivation
