Program Operations Associate

YouthBuild Global

Program Operations Associate enabling effective coordination across various operational tasks at YouthBuild Global. Supporting program departments with project management, event logistics, and AI tool utilization.

Posted 7/16/2026full-timeRemote • California, District of Columbia, Florida, Massachusetts, New York • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and project management skills, with a focus on supporting program operations, coordination, and administrative tasks. Proficient in utilizing Microsoft 365 and AI tools to enhance collaboration and efficiency across teams.

Highest-signal resume keywords

Project ManagementEvent CoordinationMicrosoft 365 ProficiencyAI Tools FamiliarityOrganizational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operations SupportProgram SupportDocumentation ManagementData TrackingWorkflow Improvement

Soft Skills

Attention to DetailCollaborationCommunication

Tools & Technologies

Microsoft 365AI ToolsTracking Tools

Industry Keywords

Program CoordinationAdministrative SupportEvent LogisticsCross-Team Collaboration

About the role

Key responsibilities & impact

Provide day-to-day administrative and coordination support across Program departments, including DOL Program Impact, AmeriCorps, and Network Engagement.
Track deliverables, timelines, and milestones across projects and track follow-through on key deadlines for program leaders.
Coordinate internal workflows, meetings, and communications to keep work aligned across teams.
Maintain documentation, trackers, shared tools, and files to support efficient program operations.
Support grant- and contract-related administrative needs and other operational priorities as assigned.
Serve as a coordination point across program teams and help maintain alignment of priorities and timelines.
Support onboarding, internal communication flows, and cross-team process improvements.
Help streamline recurring processes, including quarterly standups, program dashboards, and Quarterly Trends meetings, among others.
Contribute to strong collaboration across the broader Program team.
Support shared systems and tools, including Microsoft 365, trackers, and file systems.
Identify opportunities to improve workflows, documentation practices, and team organization leading to greater impact.
Support data tracking and reporting needs across programmatic initiatives.
Promote consistency and accuracy in documentation and administrative processes.
Coordinate logistics for convenings, trainings, and events, in-person, hybrid, and virtual.
Manage scheduling, vendors, materials, participant communications, and other event operations.
Support the development of run-of-show materials and execution of meetings and convenings.
Track participation and support post-event follow-up, documentation, and next steps.
Utilize AI tools responsibly, ethically, and effectively in alignment with YouthBuild Global’s AI Acceptable Use Policy.
Ensure the accuracy, confidentiality, and appropriate use of AI-generated content in internal and external communications, documents, and materials.
Identify, document, and share effective practices for using AI tools to improve efficiency, collaboration, and program operations.

Requirements

What you’ll need

2-3+ years of relevant experience in operations, coordination, administration, and/or program support.
Experience supporting multiple teams, projects, or departments in a fast-paced environment.
Strong organizational and project management skills with excellent attention to detail.
Experience supporting events, trainings, or convenings.
Familiarity with Microsoft 365 and other collaboration and tracking tools.
Familiarly with AI tools and a willingness to learn in an evolving space.

Benefits

Comp & perks

Medical, dental, and vision insurance
A 401(k) plan with an employer match
Generous paid holidays
Access to our Employee Assistance Program (EAP) for well-being support