Director of Performance

Youth Enrichment Brands

Director of Performance at i9 Sports overseeing franchise network performance management. Managing KPIs, coaching teams, and driving growth in youth sports programming.

Posted 7/7/2026full-timeRemote • 🇺🇸 United StatesLead💰 $100,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Network performance
Set, track, and drive KPIs across the franchise network including registration volume, revenue per territory, season-over-season retention, and multi-sport participation rates
Build and maintain performance dashboards that give the VP of Operations and home office leadership a clear, real-time view of network health
Identify underperforming markets early and deploy targeted intervention plans in partnership with FBCs
Own the annual and seasonal performance planning cycle, including goal-setting frameworks and accountability rhythms across the network
Directly manage and develop the Franchise Business Coach team by setting expectations, coaching to outcomes, and building a high-performance culture on the team
Design and implement a consistent FBC operating cadence: visit schedules, coaching call structures, reporting standards, and escalation paths
Serve as the escalation point for complex franchisee performance conversations and turnaround situations
Partner with training and operations to continuously sharpen the FBC playbook
Lead the evolution of how i9 Sports thinks about the franchisee sales funnel from initial registration campaigns through repeat enrollment and multi-sport upsell
Develop a clearer model for how franchise owners (ADs) engage with and move prospective players through the funnel, ensuring FBCs are coaching to this approach consistently
Partner with marketing to align field-level execution with brand campaigns and seasonal promotions
Introduce data-driven segmentation so that coaching conversations are tailored to where each franchisee is in their growth arc
Serve as a trusted advisor and strategic partner to the VP of Operations by proactively surfacing network trends, risks, and opportunities
Lead special projects to modernize performance management infrastructure, including tools, processes, and reporting
Represent the operations team in cross-functional initiatives with marketing, training, tech, and franchise development
Contribute to the long-range operating strategy as the brand scales

Requirements

What you’ll need

5–8+ years of experience in franchise operations, field performance, or a related multi-unit business environment
Proven track record of leading field-based teams (FBCs, district managers, area coaches, or similar) and driving measurable performance improvement
Strong commercial acumen, you understand how a franchise P&L works and can connect operational behaviors to business outcomes
Experience building or evolving a sales funnel process in a consumer-facing, enrollment-driven business
Natural coach and communicator, equally comfortable challenging a high performer and rebuilding confidence in a struggling franchisee
Analytically fluent; you know how to work with data, build dashboards, and draw insights without needing a data team to do it for you
Highly organized with the ability to manage a broad portfolio and stay on top of what matters most
Passion for the i9 Sports mission, making youth sports fun, accessible, and positive for kids and families
Nice to Have: Experience with youth sports, recreation, or family-focused consumer brands
Background in franchise development or having been a franchisee yourself
Familiarity with CRM or performance management platforms used in franchise networks

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Youth Enrichment Brands Website LinkedIn All Job Openings 11 - 50 employees Founded 2020 📚 Education ⚽ Sports 👥 B2C Education
Sports
B2C Youth Enrichment Brands is a franchising platform and operator that connects and supports a network of child-focused companies delivering youth camps, classes, music education, swim schools, and sports leagues. The company partners with franchisees, coaches, and instructors to scale programs in sports, academics, and the arts, aiming to help children discover and develop lifelong passions across communities worldwide through brands like i9 Sports, School of Rock, SafeSplash, and US Sports Camps. Director of Performance Job not on LinkedIn 🔥 0 minutes ago 🇺🇸 United States – Remote 💵 $100k - $115k / year ⏰ Full Time 🔴 Lead 👔 Director Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Network performance
Set, track, and drive KPIs across the franchise network including registration volume, revenue per territory, season-over-season retention, and multi-sport participation rates
Build and maintain performance dashboards that give the VP of Operations and home office leadership a clear, real-time view of network health
Identify underperforming markets early and deploy targeted intervention plans in partnership with FBCs
Own the annual and seasonal performance planning cycle, including goal-setting frameworks and accountability rhythms across the network
Directly manage and develop the Franchise Business Coach team by setting expectations, coaching to outcomes, and building a high-performance culture on the team
Design and implement a consistent FBC operating cadence: visit schedules, coaching call structures, reporting standards, and escalation paths
Serve as the escalation point for complex franchisee performance conversations and turnaround situations
Partner with training and operations to continuously sharpen the FBC playbook
Lead the evolution of how i9 Sports thinks about the franchisee sales funnel from initial registration campaigns through repeat enrollment and multi-sport upsell
Develop a clearer model for how franchise owners (ADs) engage with and move prospective players through the funnel, ensuring FBCs are coaching to this approach consistently
Partner with marketing to align field-level execution with brand campaigns and seasonal promotions
Introduce data-driven segmentation so that coaching conversations are tailored to where each franchisee is in their growth arc
Serve as a trusted advisor and strategic partner to the VP of Operations by proactively surfacing network trends, risks, and opportunities
Lead special projects to modernize performance management infrastructure, including tools, processes, and reporting
Represent the operations team in cross-functional initiatives with marketing, training, tech, and franchise development
Contribute to the long-range operating strategy as the brand scales 🎯 Requirements
5–8+ years of experience in franchise operations, field performance, or a related multi-unit business environment
Proven track record of leading field-based teams (FBCs, district managers, area coaches, or similar) and driving measurable performance improvement
Strong commercial acumen, you understand how a franchise P&L works and can connect operational behaviors to business outcomes
Experience building or evolving a sales funnel process in a consumer-facing, enrollment-driven business
Natural coach and communicator, equally comfortable challenging a high performer and rebuilding confidence in a struggling franchisee
Analytically fluent; you know how to work with data, build dashboards, and draw insights without needing a data team to do it for you
Highly organized with the ability to manage a broad portfolio and stay on top of what matters most
Passion for the i9 Sports mission, making youth sports fun, accessible, and positive for kids and families
Nice to Have: Experience with youth sports, recreation, or family-focused consumer brands
Background in franchise development or having been a franchisee yourself
Familiarity with CRM or performance management platforms used in franchise networks Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Travel Director 🔥 4 minutes ago ITA Group, Inc. 501 - 1000 Website LinkedIn All Job Openings Travel Director working on-site during travel programs to ensure efficient operations. Responsible for various tasks including hospitality, meetings, and VIP services while traveling as needed. 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead 👔 Director 🗣️🇪🇸 Spanish Required 🗣️🇫🇷 French Required 🗣️🇮🇹 Italian Required Director, Gas Asset Performance 🔥 3 hours ago Divert 201 - 500 🌍 Social Impact ⚡ Energy Website LinkedIn All Job Openings Director of Gas Asset Performance enhancing biogas and RNG asset efficiency for Divert. Leading strategic initiatives and continuous improvement across all operating facilities. 🇺🇸 United States – Remote 💵 $140k - $180k / year 💰 Private Equity Round on 2023-03 ⏰ Full Time 🔴 Lead 👔 Director 🦅 H1B Visa Sponsor Director, Gas Asset Performance 🔥 3 hours ago Divert 201 - 500 🌍 Social Impact ⚡ Energy Website LinkedIn All Job Openings Director managing gas asset performance for Divert, a circular economy company preventing food waste. Providing strategic leadership in optimizing biogas and RNG assets across operating facilities. 🇺🇸 United States – Remote 💵 $140k - $180k / year 💰 Private Equity Round on 2023-03 ⏰ Full Time 🔴 Lead 👔 Director 🦅 H1B Visa Sponsor Director, Gas Asset Performance 🔥 3 hours ago Divert 201 - 500 🌍 Social Impact ⚡ Energy Website LinkedIn All Job Openings Director of Gas Asset Performance at Divert managing biogas and RNG assets. Responsible for technical leadership and maximizing operational performance across all facilities. 🇺🇸 United States – Remote 💵 $140k - $180k / year 💰 Private Equity Round on 2023-03 ⏰ Full Time 🔴 Lead 👔 Director 🦅 H1B Visa Sponsor Director, Gas Asset Performance 🔥 3 hours ago Divert 201 - 500 🌍 Social Impact ⚡ Energy Website LinkedIn All Job Openings Director of Gas Asset Performance managing biogas and renewable natural gas assets for Divert. Leading technical initiatives to optimize gas handling and lifecycle value across multiple facilities. 🇺🇸 United States – Remote 💵 $140k - $180k / year 💰 Private Equity Round on 2023-03 ⏰ Full Time 🔴 Lead 👔 Director 🦅 H1B Visa Sponsor View More Director Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Performance ManagementKPI TrackingSales Funnel DevelopmentData AnalysisDashboard Creation

Soft Skills

Natural CoachingEffective CommunicationOrganizational Skills