Yousign

Head of SRE

Yousign

full-time

Posted on:

Location Type: Remote

Location: France

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About the role

  • Lead, inspire, and grow a team of 6 SREs with diverse profiles (Infrastructure and Application backgrounds)
  • Create a unified SRE vision while respecting each profile's specificities and career development needs
  • Provide coaching and mentorship, including for senior/staff engineers on technical leadership
  • Manage workload, prioritize and make structured recommendations that will be discussed with Engineering management.
  • Manage external resources: freelancers and specific expertise as needed
  • Embody and transmit Yousign's vision, values, and Operating Principles
  • Drive 90% decommissioning by H1 2026, 100% by EOY 2026
  • Define post-migration strategy: resilience (eliminate SPOFs), scalability (support growth), rationalization (observability overhaul)
  • Drive Platform Engineering vision: IDP/DevHub implementation to reduce cognitive load for product teams
  • Ensure SLA & SLO for critical B2B trust signature service (thousands of customers, millions of users)
  • Lead incident management with mature processes (on-call, runbooks, war rooms)
  • Establish and execute crisis communication plans maintaining trust and transparency
  • Own Build topics: Automation, CI/CD, technical framing, IDP/DevHub implementation, Developer Experience (self-service, golden paths)
  • Lead cross-functional initiatives to improve platform efficiency and reliability

Requirements

  • Proven experience with sovereign cloud (OVH, Scaleway) or traditional hosting—not just AWS/GCP/Azure with managed services
  • Real experience managing major incidents with external customer and stakeholder communication during crises
  • Minimum 3-5 years managing technical teams (5+ people)
  • Successfully led SRE transformation in a scale-up environment
  • Experience managing teams with different technical backgrounds (Infrastructure + Application, or similar hybrid profiles)
  • Ability to project over 6-12 months on technical evolution, budget, and people planning
  • Credible spokesperson in high-pressure situations with internal and external stakeholders
  • Engaging communication style that inspires and motivates teams
  • Pragmatism over dogma: "Keep it simple" mindset-technology as a means, not an end
  • Makes pragmatic decisions based on business context, not only theoretical best practices
  • Focuses on long-term solutions rather than "hero mode".
Benefits
  • flex office
  • Phenomenal offices in Paris, at the Place de la Concorde, and on the marina of Caen, the historical headquarters of the company.
  • Full-remote is possible for a large part of the teams,
  • asynchronous work . We communicate both synchronously and asynchronously with tools that make this distance more pleasant: Slack, Notion, Discord, Google Workplace, etc.
  • unifying team building . We all meet together to exchange formally but also for fun!
  • sports . Many yousigners like to be energized by doing sports activities or even competitions together or individually,
  • ecology . We advocate the "0 paper" policy, the use of compost, public transportation...and many other things! We also have a partnership with Ecotree: for every 10 clients we plant a tree to reduce our carbon footprint. Today, this represents more than 1,200 trees.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SRE transformationincident managementautomationCI/CDpost-migration strategyresiliencescalabilityobservabilitytechnical leadershipteam management
Soft Skills
coachingmentorshipcommunicationleadershippragmatisminspirationmotivationcrisis communicationtrust buildingdecision making