Product Manager

Yourco

Product Manager at Yourco developing solutions for B2B SaaS in traditional industries. Collaborating with teams to enhance customer-focused products and document features effectively.

Posted 7/28/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer relationships and product documentation while collaborating with cross-functional teams to deliver scalable solutions. Possesses strong organizational skills and a passion for addressing customer needs in a B2B SaaS environment.

Highest-signal resume keywords

B2B SaaS ExperienceProject ManagementCustomer OnboardingCross-Functional CollaborationDocumentation Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Extremely OrganizedProblem-SolvingOwnership

Industry Keywords

Customer SuccessUX AnalysisError AnalysisChange LogsQA

About the role

Key responsibilities & impact

Work with customers to identify solutions to their problems. This includes direct outreach to customers, being part of support/success emails/calls, customer onboarding's, UX and error analysis.
Figure out how to make solutions to customer issues scalable to all customers within our ecosystem.
Work with Design, Engineering, Marketing, Support, Success, Sales, and Security teams to build the correct solution. (Having a technical background is helpful)
Manage progress on projects. Help unblock engineers. Push engineers to meet specific timelines.
Document product features in a scalable way so Marketing, Support, Success, Sales, and Security teams are aligned and can easily understand how the product works. This also includes dogfooding our product to backdate documentation we are missing today.
Handle release schedules making sure all necessary teams are fully caught up to speed on new functionality. Giving them enough time to plan marketing releases, sales trainings, support material, pricing updates, and security documentation.
Build *external* and *internal* products.
Help with QA (making sure features work correctly by dogfooding our product, verifying copy, etc…)
Manage change logs and improve processes

Requirements

What you’ll need

B2B SaaS experience for growth stage startups.
Passionate about product. Excites you to fix customer issues.
Can take ownership of a multitude of projects/products.
Extremely organized (a "List maker")
Lives in Chicago

Benefits

Comp & perks

Competitive comp
Medical, dental, and vision insurance
Stock options
High impact role and opportunity for growth
Conveniently located Chicago office across the street from the Willis Tower