Community Associate, Customer Success

your/dev.

Customer Success Associate engaging with high-level members at HyLevel Club in Rio de Janeiro. Responsible for onboarding and maintaining relationships with club members.

Posted 8/1/2026full-timeRio de Janeiro • 🇧🇷 BrazilJuniorMid-Level💰 R$4,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and organizational abilities while managing member relationships and enhancing community experiences. Proficient in CRM management and capable of leveraging AI tools to improve member engagement and retention.

Highest-signal resume keywords

Customer Success ExperienceCRM ManagementEvent PlanningProblem-Solving SkillsVerbal And Written Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CRMEvent PlanningCustomer ServiceOnboardingFeedback Collection

Soft Skills

Attention To DetailProactive AttitudeProfessionalismDiscretionInterpersonal Skills

Tools & Technologies

AI ToolsClaudeLovable

Industry Keywords

Member EngagementRetention StrategiesCommunity ExperienceBusiness NetworkingHospitality

About the role

Key responsibilities & impact

Ser o principal ponto de contato dos membros do clube;
Realizar o onboarding de novos membros, garantindo uma experiência memorável;
Acompanhar a jornada dos associados, identificando oportunidades de retenção e engajamento;
Apoiar o planejamento e a execução dos eventos do clube;
Manter o CRM atualizado com informações e histórico dos membros;
Coletar feedbacks e propor melhorias na experiência da comunidade;
Apoiar ações de renovação de membros e relacionamento contínuo;
Identificar oportunidades de conexão e geração de negócios entre os membros.

Requirements

What you’ll need

Excelente comunicação verbal e escrita;
Perfil organizado e atenção aos detalhes;
Postura profissional, discrição e facilidade para lidar com empresários e executivos;
Experiência em atendimento ao cliente, Customer Success, hospitalidade ou eventos;
Perfil proativo e capacidade de resolver problemas com autonomia;
Disponibilidade para participação em eventos presenciais (inclusive no período da noite);
Conhecimento básico de CRM;
Conhecimentos básicos em ferramentas de IA, como Claude, Lovable ou similares.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account your/dev. Website LinkedIn All Job Openings 51 - 200 employees Founded 2015 💼 Consulting 🤝 B2B 🔌 API Consulting
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Ser o principal ponto de contato dos membros do clube;
Realizar o onboarding de novos membros, garantindo uma experiência memorável;
Acompanhar a jornada dos associados, identificando oportunidades de retenção e engajamento;
Apoiar o planejamento e a execução dos eventos do clube;
Manter o CRM atualizado com informações e histórico dos membros;
Coletar feedbacks e propor melhorias na experiência da comunidade;
Apoiar ações de renovação de membros e relacionamento contínuo;
Identificar oportunidades de conexão e geração de negócios entre os membros. 🎯 Requirements
Excelente comunicação verbal e escrita;
Perfil organizado e atenção aos detalhes;
Postura profissional, discrição e facilidade para lidar com empresários e executivos;
Experiência em atendimento ao cliente, Customer Success, hospitalidade ou eventos;
Perfil proativo e capacidade de resolver problemas com autonomia;
Disponibilidade para participação em eventos presenciais (inclusive no período da noite);
Conhecimento básico de CRM;
Conhecimentos básicos em ferramentas de IA, como Claude, Lovable ou similares. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs CRM Strategy Manager 🕒 2 days ago MRM 1 - 10 🏠 Real Estate 🛒 Retail Website LinkedIn All Job Openings CRM Strategy Manager at MRM Brasil focusing on strategic client relationships and measurable growth. Collaborating across teams to enhance customer experience and drive business objectives. 🏢🏡 Rio de Janeiro – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇧🇷🇵🇹 Portuguese Required Analista de CRM I 🕒 3 days ago Azzas 2154 | Fashion & Lifestyle Men 1001 - 5000 👗 Fashion 🛒 Retail 🛍️ eCommerce Website LinkedIn All Job Openings CRM Analyst supporting performance marketing channels like push app and email marketing at Azzas 2154 Fashion & Lifestyle. Collaborating with commercial teams and analyzing CRM performance metrics. 🏢🏡 Rio de Janeiro – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇧🇷🇵🇹 Portuguese Required CRM Analyst (Mid-level) 🕒 3 days ago Azzas 2154 | Fashion & Lifestyle Men 1001 - 5000 👗 Fashion 🛒 Retail 🛍️ eCommerce Website LinkedIn All Job Openings CRM Analyst responsible for developing customer relationships and monitoring performance metrics at OFF Premium. Collaborating with marketing and sales teams to drive customer retention and engagement strategies. 🏢🏡 Rio de Janeiro – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇧🇷🇵🇹 Portuguese Required Assistente de Customer Success Junior 🕒 July 15 Monte Carlo 501 - 1000 🛍️ eCommerce 👗 Fashion 🛒 Retail Website LinkedIn All Job Openings Customer Success Assistant providing empathetic support via social media and communication channels. Focusing on customer satisfaction and improving service operations at Monte Carlo Joias. 🏢🏡 Rio de Janeiro – Hybrid ⏰ Full Time 🟢 Junior 🏆 Customer Success 🗣️🇧🇷🇵🇹 Portuguese Required Business Strategy Consultant, CRM 🕒 July 7 Iconic 1 - 10 📣 Marketing 📱 Media Website LinkedIn All Job Openings Business strategy consultant at ICONIC focused on CRM process improvements and digital solutions. Collaborating with various departments to enhance customer engagement and drive business growth. 🏢🏡 Rio de Janeiro – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇧🇷🇵🇹 Portuguese Required View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs