Analista de Customer Experience, Junior

your/dev.

Customer Experience Analyst at ContrataPJ, ensuring user satisfaction through clear communication and effective onboarding. Focusing on supporting clients in using the platform efficiently.

Posted 6/16/2026full-timeRio de Janeiro • 🇧🇷 BrazilJunior💰 R$2,500 per monthWebsite

About the role

Key responsibilities & impact

Atender usuários com clareza e agilidade (chat e e-mail)
Conduzir o onboarding de novos clientes, garantindo o uso correto da plataforma
Criar materiais simples de apoio (guias, apresentações e FAQs)
Acompanhar o uso da plataforma e atuar de forma preventiva
Registrar atendimentos e organizar as informações
Levar feedbacks reais dos clientes para o time de Produto.

Requirements

What you’ll need

Experiência prévia com atendimento, suporte ou CS (principalmente B2B)
Comunicação clara, objetiva e empática
Organização para lidar com múltiplos atendimentos
Proatividade: identificou um problema, resolve ou sinaliza rápido
Perfil mão na massa, com vontade de aprender e crescer
Diferencial: Experiência com ferramentas como Intercom, ClickUp ou similares.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account your/dev. Website LinkedIn All Job Openings 51 - 200 employees Founded 2015 🤝 B2B 🤖 Artificial Intelligence 🏢 Enterprise B2B
Artificial Intelligence
Enterprise your/dev.. is a one-stop digital group offering management, marketing and technology services focused on digital transformation, product building and growth. The company combines multidisciplinary squads, agile processes and end-to-end services — from strategy, research and design to product development, analytics, AI and go-to-market — to help startups, mid-market companies and enterprises scale revenue and digital products. They also provide consulting, investment support and operations for digital businesses across multiple countries. Analista de Customer Experience, Junior 🔥 1 hour ago 🏢🏡 Rio de Janeiro – Hybrid 💵 R$2.5k / month ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required 🗣️🇧🇷🇵🇹 Portuguese Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Atender usuários com clareza e agilidade (chat e e-mail)
Conduzir o onboarding de novos clientes, garantindo o uso correto da plataforma
Criar materiais simples de apoio (guias, apresentações e FAQs)
Acompanhar o uso da plataforma e atuar de forma preventiva
Registrar atendimentos e organizar as informações
Levar feedbacks reais dos clientes para o time de Produto. 🎯 Requirements
Experiência prévia com atendimento, suporte ou CS (principalmente B2B)
Comunicação clara, objetiva e empática
Organização para lidar com múltiplos atendimentos
Proatividade: identificou um problema, resolve ou sinaliza rápido
Perfil mão na massa, com vontade de aprender e crescer
Diferencial: Experiência com ferramentas como Intercom, ClickUp ou similares. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Experience Analyst – Junior 🕒 April 27 Afya 5001 - 10000 📚 Education ⚕️ Healthcare Insurance 🧬 Biotechnology Website LinkedIn All Job Openings Júnior Customer Experience Analyst managing a portfolio of active clients at Afya. Engaging clients and providing operational support within the medical solutions sector in Brazil. 🏢🏡 Rio de Janeiro – Hybrid ⏰ Full Time 🟢 Junior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

comunicação claracomunicação objetivacomunicação empáticaorganizaçãoproatividaderesolução de problemasvontade de aprendervontade de crescer