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Customer Service Representative
Youngstown Area Goodwill Industries. Greet and assist customers with a welcoming and professional demeanor .
About the role
Key responsibilities & impact- Greet and assist customers with a welcoming and professional demeanor
- Answer customer inquiries and provide information about products and store policies
- Process transactions accurately using the cash register
- Maintain a clean and organized sales floor and checkout area
- Assist with restocking merchandise and ensuring displays are appealing
- Work collaboratively with team members to meet store goals
Requirements
What you’ll need- Strong interpersonal and communication skills
- Ability to stand for extended periods and lift up to 15 pounds
- Reliable with a commitment to punctuality and consistent attendance
- No criminal background that would be unsuitable for a retail environment (background check required)
- Basic math skills for handling cash transactions
- Previous customer service or retail experience is preferred but not required.
Benefits
Comp & perks- Competitive hourly rate
- Training and support to help excel in the role
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cash registerbasic math skills
Soft Skills
interpersonal skillscommunication skillsreliablepunctualityconsistent attendance