Youngstown Area Goodwill Industries

Assistant Store Manager

Youngstown Area Goodwill Industries

full-time

Posted on:

Location Type: Office

Location: Youngstown • Ohio • United States

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Salary

💰 $16 per hour

About the role

  • Assist the Store Manager in overseeing all store operations, including sales, customer service, and inventory management.
  • Supervise, train, and motivate staff to achieve performance goals and maintain high service standards.
  • Ensure the store is clean, organized, and visually appealing for customers.
  • Handle customer inquiries, complaints, and escalations with professionalism.
  • Monitor cash handling procedures and ensure transaction accuracy.
  • Support scheduling, payroll, and other administrative tasks.
  • Collaborate with the Store Manager to implement sales strategies and meet financial targets.
  • Ensure compliance with Goodwill policies, safety standards, and operational procedures.

Requirements

  • Proven leadership and supervisory experience in a retail or customer service environment.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to lift up to 25 pounds and stand for extended periods.
  • Reliable with a strong commitment to punctuality and consistent attendance.
  • No criminal background that would be incompatible with a retail environment (background check required).
  • Proficiency in basic math, cash handling, and inventory management.
  • Strong organizational skills and attention to detail.
  • Previous retail management experience is preferred but not required.
Benefits
  • Flexible scheduling, including weekends and evenings.
  • Training and support to help you thrive in this leadership role.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cash handlinginventory managementsales strategiesperformance goalsadministrative tasksbasic math
Soft Skills
leadershipsupervisory experiencecommunicationinterpersonal skillsproblem-solvingorganizational skillsattention to detailpunctualitycustomer service