Solutions Engineer

• Lead discovery workshops with customers and stakeholders to elicit business, functional, and technical requirements, ensuring a deep understanding of customer objectives and constraints.
• Translate business needs into comprehensive solution architectures, including process flows, technical blueprints, and user journey maps.
• Collaborate with UX/UI designers to ensure that usability and user experience are integral to the solution design, supporting seamless and intuitive interactions.
• Develop detailed technical designs, including system integrations, data flows, and security models, ensuring alignment with enterprise architecture standards.
• Serve as the technical authority throughout the project lifecycle, providing guidance on architectural decisions, technology selection, and best practices.
• Oversee the implementation of solutions, working closely with engineering, product, and QA teams to ensure fidelity to the design and timely delivery.
• Lead solution validation activities, including technical feasibility assessments, performance testing, and user acceptance testing, to ensure solutions meet business and technical requirements.
• Proactively identify and mitigate technical risks, ensuring solutions are scalable, secure, and maintainable.
• Define and document solution delivery processes, ensuring repeatability, quality, and continuous improvement across projects.
• Track project milestones, deliverables, and dependencies, providing regular updates to stakeholders and escalating issues as needed.
• Support resource allocation and coordination, ensuring the right mix of technical and business expertise is applied to each initiative.
• Act as a trusted advisor to customers, building strong relationships and setting clear expectations regarding solution scope, timelines, and deliverables.
• Partner with sales, customer success, and field engineering teams to accelerate adoption and drive impactful business outcomes.
• Provide feedback to product and engineering teams based on customer insights and solution performance, influencing product enhancements and roadmap priorities.
• Deliver training and enablement sessions to customers and internal teams, ensuring effective adoption and long-term success with our solutions.
• Develop and maintain solution documentation, architectural artifacts, and best practice guides to support ongoing customer success.

Solution Architect

Solution Architect

Senior Solutions Engineer, EMEA

Senior Solution Architect

Solution Architect – PowerOn ADMS, OT, CNI