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Yoodli AI Roleplays

Senior Professional Services Consultant

Yoodli AI Roleplays

Senior Professional Services Consultant accelerating customer success post-sale through technical implementations and support at Yoodli AI Roleplays.

Posted 6/1/2026full-timeRemote • Washington • 🇺🇸 United StatesSenior💰 $160,000 - $185,000 per yearWebsite

About the role

Key responsibilities & impact
  • Lead Technical Implementations Own post-sale onboarding with a focus on LMS, HRIS, CRM, Convo Intelligence, SSO, and web embed integrations
  • Configure complex workflows and reporting solutions
  • Serve as the technical lead in customer rollout projects
  • Customize and Build Content Create tailored roleplays, personas, and scorecards aligned with customer workflows
  • Ensure training and content are embedded and role-relevant for end users
  • Collaborate Across Teams Work with CSMs (adoption and training), Support (technical troubleshooting), and Sales Engineers (pre-sales and scoping) to create a seamless customer experience
  • Clearly delineate responsibilities with other teams to reduce overlap and ensure efficiency
  • Define standard operating procedures
  • Collaborate on better professional services pricing and packages

Requirements

What you’ll need
  • Have 7+ years of experience in professional services, implementation consulting, or sales engineering in SaaS
  • Are comfortable with both technical configuration (integrations, reporting workflows, system setup)
  • Thrive in cross-functional environments, balancing Customer Success, Support, and Sales Engineering touchpoints
  • Are eager and hungry to learn and teach—excited to share your expertise as a technical advisor while delivering immediate impact
  • Enjoy translating customer needs into scalable, high-quality solutions

Benefits

Comp & perks
  • Competitive compensation ($160,000 - $185,000) + meaningful equity
  • Full benefits: healthcare, dental, vision, 401k, flexible PTO
  • High-impact, mission-driven work with direct customer feedback loops
  • Work with a humble, driven, deeply collaborative team
  • A product you’ll use and believe in – every single week

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LMSHRISCRMConvo IntelligenceSSOweb embed integrationstechnical configurationreporting workflowssystem setupcustomization
Soft Skills
collaborationcommunicationproblem-solvingcustomer focusadaptabilityleadershiptrainingcross-functional teamworkefficiencyconsulting