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About the role
Key responsibilities & impact- Manage the growth of a portfolio client portfolio including upselling and cross selling YOOBIC products
- Act as primary account owner and develop a comprehensive understanding of each client’ business challenges, evaluate client’s growth needs and offer appropriate strategies and solutions
- Drive account growth, ensure renewal and deliver satisfaction to customers
- Draft, negotiate and close business proposals
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Own and lead business reviews with your clients
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Manage pipeline and prepare reports on account status, assess account health
Requirements
What you’ll need- 2-4 years of experience in a similar client-facing Account Manager / Customer Success/ Client Relationship quota carrying role
- Sales experience of achieving quarterly sales targets
- A focus on driving value to the client and experience of working on ROI methodology
- Love being in front of clients and people orientated by nature
- Resourceful nature with excellent interpersonal and communication skills
- Strong ability to adapt, bring new ideas to the table and execute on ideas bought forward
- A positive can-do attitude and ability to motivate others
- Strong multi-tasker and able to manage a high-volume of projects concurrently
- Strong academic background, coming from a top tier business school
- Right to work in the US
Benefits
Comp & perks- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experienceaccount managementbusiness proposalsforecastingpipeline managementaccount metrics trackingROI methodology
Soft Skills
interpersonal skillscommunication skillsadaptabilityresourcefulnessmotivationmulti-taskingclient-orientedpositive attitude
