Hub Support Specialist – Contract
YONDR
contract
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $30 per hour
Job Level
Mid-LevelSenior
About the role
- Field inbound support requests through the Yondr hub support inbox.
- Process zero dollar orders and onboard partner schools getting complimentary access for the 25-26 school year.
- Document support tasks and complementary transactions in our internal CRM
- Input and update member profiles and identifying tags into the community platform
- Review and clean existing data for accuracy and consistency
- Tag and categorize content to improve searchability and user experience
- Assist with importing/exporting data between systems or spreadsheets
- Collaborate with internal team members to clarify or verify data as needed
- Maintain confidentiality and security of sensitive information
- Provide regular updates on task progress and meet agreed-upon deadlines
Requirements
- Proven experience with data entry, content management, or similar administrative tasks
- Some experience in a customer service role
- Strong attention to detail and accuracy
- Proficiency with online platforms, spreadsheets (e.g., Google Sheets or Excel), and basic web navigation
- Excellent organizational and time management skills
- Ability to work independently and communicate effectively in a remote setting
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrycontent managementdocument support tasksdata accuracydata cleaningdata categorizationimporting dataexporting data
Soft skills
attention to detailorganizational skillstime managementindependent workeffective communication