About the role
- Lead the overall operational strategy and execution to ensure efficiency, scalability, and profitability
- Partner with the CEO and leadership team to define and execute the company's strategy, aligning operational goals with business objectives
- Establish key KPIs and reporting systems to monitor operational performance and business health
- Build, mentor, and manage cross-functional teams, fostering a high-performance culture
- Develop and refine business processes to support growth, compliance, and sustainability
- Allocate resources effectively to align with business priorities and financial goals
- Act as an educator and mentor, sharing operational expertise and building organizational capability
- Drive continuous improvement by analyzing business performance, identifying gaps, and implementing solutions
- Represent operations in cross-departmental and client-facing discussions, clearly communicating complex strategies and insights
Requirements
- 10+ years in senior operational leadership roles (COO, Head of Operations, or equivalent)
- Strong track record in fintech, e-commerce, affiliate marketing, or payments industries
- Demonstrated success in scaling businesses and driving operational excellence
- Proven ability to build and manage high-performing teams
- Data-driven mindset with strong analytical and problem-solving abilities
- Equal Opportunity Employer
- Welcoming diverse candidates
- Promoting a work environment free from discrimination
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational strategyKPI establishmentbusiness process developmentresource allocationdata analysisproblem-solving
Soft skills
leadershipmentoringcommunicationteam managementcontinuous improvement