Yojee

Onboarding Specialist

• Lead customers through the onboarding journey from setup to go-live
• Understand their freight processes and map them to Yojee’s workflows
• Build onboarding plans and run structured sessions
• Help users understand best practices and “what good looks like”
• Configure workflows, user roles, and operational settings where needed
• Monitor adoption and engagement
• Proactively identify friction points or misunderstandings
• Drive “time to first value”
• Build strong, trusted relationships with users
• Guide customers through feature understanding and adoption
• Conduct check-ins to ensure the platform is delivering real value
• Use your freight forwarding knowledge to explain how and why processes should flow a certain way
• Help customers align their operational steps with efficient digital workflows
• Provide feedback to product and engineering around customer pain points
• Provide input into customer playbooks, guides, and troubleshooting steps
• Bring customer insights into roadmap discussions

Customer Success & Onboarding Specialist

Frontend Engineer

• Build crisp, reliable UI using React + TypeScript
• Shape user flows that have real operational consequences (packages don’t wait for slow UI)
• Work in an event-driven ecosystem with rich data and real-time state changes
• Contribute to architectural discussions and frontend best practices
• Write maintainable, robust, performant code that plays nicely across complex user interactions.
• Collaborate closely with your squad—engineers talk directly with product and leadership, not through layers of middle management

Backend Engineer

• Build backend and/or fullstack features in Elixir, Phoenix, and LiveView
• Design scalable services, APIs, and schemas that power the Yojee platform
• Collaborate with product and design on solution shaping and trade-offs
• Participate in architectural discussions and contribute to team standards
• Debug complex issues, optimise performance, and continuously improve reliability
• Write high-quality, well-tested code and contribute clean PRs
• Work in a squad model with shared ownership and autonomy

Software Engineer – Elixir

Engineering Manager

• Lead, coach, and grow multiple engineering squads and Team Leads.
• Conduct regular 1:1s, performance reviews, and development planning.
• Build a culture of accountability, trust, and engineering excellence.
• Provide technical direction and ensure high-quality architecture across squads.
• Act as a sounding board and escalation point for complex technical problems.
• Ensure engineering teams deliver against goals with predictability.
• Partner with Product to align roadmaps, clarify requirements, and balance trade-offs.

• Lead technical discovery, solution design, and architectural decision-making
• Build, maintain, and optimise backend services using Elixir
• Guide engineers through code reviews, pairing, and design discussions
• Establish high engineering standards across testing, documentation, and reliability
• Work closely with product and design to refine scope and prioritise delivery
• Drive operational excellence: performance, observability, robustness, maintainability
• Support your squad through effective sprint rituals
• Help develop engineers with clear, constructive technical feedback
• Troubleshoot complex production issues and drive long-term fixes

Lead Engineer - Elixir

• Collaborate with members of the team (including designers and product managers) to consistently improve the functionality and user-friendliness of the web applications
• Review specs and designs; ask any necessary clarifying questions before starting on work
• Write code to implement those visual elements into various web applications
• Design and implement API endpoints in Elixir that are highly available, scalable, and performant
• Maintain web application and implement any necessary additions or enhancements
• Identify and troubleshoot various website issues and coding problems
• Follow best practices and produce high-quality code with test coverage
• Maintain updated knowledge of the development industry and any advancements in technology

Customer Success & Onboarding Specialist

Frontend Engineer

Software Engineer – Elixir

Engineering Manager

Lead Engineer - Elixir

Senior Fullstack / Frontend Engineer