Director, Strategy – Quality Practices, Health and Wellness

YMCA of the USA

Director of Strategy & Quality Practices at YMCA focused on advancing community-based services and improving operational excellence within the organization.

Posted 6/23/2026full-timeRemote • Illinois • 🇺🇸 United StatesLead💰 $115,000 - $141,000 per yearWebsite

About the role

Key responsibilities & impact

Advances organizational priorities by translating national direction into clear, actionable supports that strengthen local Y operational excellence and drive a healthier, more effective YMCA Movement.
Leads efforts to build shared goals, strengthen alignment, and enhance the credibility of Y-USA strategies across local Ys, alliances, and service delivery partners to ensure coordinated and consistent impact.
Develops and manages activation approaches that advance organizational priorities ensuring Ys and partners have the resources, guidance, and capacity to engage effectively.
Engages the YMCA network to promote systemwide adoption of Y-USA Membership tools, products, and solutions; identifies bright spots; and provides programmatic support to Network Partners.
Collects and analyzes Membership data, signals, and industry trends to inform continuous quality improvement strategies and identify opportunities for innovation.
Collaborates with governmental, nonprofit, academic, and private partners to support national initiatives, increase influence, and advance mission aligned strategies.

Requirements

What you’ll need

Bachelor’s degree or higher required in a relevant field such as Business, or related disciplines required.
Advanced degree strongly preferred.
8-12 years of experience required
Expert functional skills, advanced industry knowledge and experience, advanced managerial skills
Manages multiple teams or functions
Strategic and operational decision-making authority
Highly complex tasks and managerial tasks
Minimal supervision

Benefits

Comp & perks

medical
dental
vision
defined benefit plan (retirement savings)
defined contribution plan (403(b) plan)
life and disability insurances
technology stipend
generous paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisstrategic planningoperational managementprogram developmentquality improvementproject managementresource managementcapacity buildingmembership managementstakeholder engagement

Soft Skills

leadershipcollaborationcommunicationdecision-makingalignment buildinginfluenceorganizational skillsproblem-solvingadaptabilityteam management

Certifications

Bachelor’s degreeMaster’s degree