Vice President, Human Resources Operations
YMCA of the USA
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $164,000 - $201,000 per year
Job Level
Lead
About the role
- Lead enterprise HR operations strategy and daily execution, including HR service delivery, HR policy development, HR compliance, and process improvement.
- Partner with HR leadership to oversee HR operational risk management, including policy governance, employment practices, and regulatory requirements.
- Create and refine an HR operations roadmap that enhances clarity, consistency, efficiency, and user experience across Y-USA.
- Help build a modern HR team structure that integrates HR Business Partners, Talent and Learning, Organizational Development, HR technology, and other enterprise functions.
- Ensure that operational practices support an enterprise consistent People and Culture strategy that remains adaptable within a federated model.
- Serve as the organization’s senior expert for Total Rewards, including compensation, benefits, wellness, recognition, and reward philosophy.
- Lead the design, refinement, and governance of competitive, equitable compensation structures for all Y-USA roles.
- Oversee the strategy and administration of benefits, retirement plans, wellbeing programs, and recognition systems.
- Develop compensation and benefits scenario modeling, fiscal impact analysis, and long-term planning in partnership with Finance and the CPCO.
- Establish transparent governance, policies, communication plans, and education strategies related to Total Rewards.
- Provide organization wide leadership and guidance for positive employee relations.
- Oversee employee relations practices, investigations, conflict resolution, and workplace issue resolution that honor fairness, consistency, respect, and psychological safety.
- Coach and support leaders to build competency in performance conversations, conflict management, and equitable application of policy.
- Strengthen a culture of inclusion, belonging, accountability, and values alignment.
- Ensure all ER practices are aligned with federal and state laws, organizational values, and best practices in equitable leadership.
- Oversee HR technology platforms, data strategy, and HRIS functionality in partnership with internal HR technology teams and Y-USA shared services partners.
- Serve as strategic partner and liaison to external shared services providers to ensure seamless integration of payroll, benefits administration, and related workflows.
- Build analytic tools, dashboards, and reporting capabilities that enable informed decisions related to retention, pay equity, workforce trends, workforce planning, and HR operations.
- Ensure that HR information systems support efficiency, accuracy, data integrity, compliance, and a positive staff experience.
- Serve as the operational right hand to the CPCO, translating strategy into executable people centric plans.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field.
- Total Rewards Certifications (Certified Compensation Professional or Certified Benefits Professional) Preferred.
- Significant progressive HR leadership experience in HR operations and Total Rewards, ideally in a large, matrixed, multi-site, or multi-entity organization.
- Advanced expertise in compensation structure design, job architecture, benefits strategy, pay equity, and reward system governance.
- Demonstrated leadership in positive employee relations, including investigations, conflict resolution, and complex performance matters.
- Strong experience with HRIS systems, HR technology strategy, data governance, and people analytics.
- Experience in mission driven or nonprofit organizations is highly desirable.
- Experience with federated models is a strong plus.
Benefits
- medical
- dental
- vision
- defined benefit plan (retirement savings)
- defined contribution plan (403(b) plan)
- life and disability insurances
- technology stipend
- generous paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR operations strategyHR service deliveryHR policy developmentHR complianceprocess improvementcompensation structure designbenefits strategypay equitydata governancepeople analytics
Soft skills
leadershipemployee relationsconflict resolutionperformance managementcoachinginclusionaccountabilityvalues alignmentcommunicationstrategic partnership
Certifications
Bachelor’s degree in Human ResourcesBachelor’s degree in Business AdministrationBachelor’s degree in Organizational DevelopmentCertified Compensation ProfessionalCertified Benefits Professional