Technical Account Manager, Radar AI
Ylopo
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $70,000 - $75,000 per year
About the role
- Act as primary technical account manager for Ylopo Radar AI subscribers
- Onboard and activate clients into the Radar AI ecosystem
- Ensure clients understand product outputs and are capable of interpreting their results and next best actions
- Track performance metrics across the Radar AI client-base and identify optimization opportunities
- Work directly with product to stay ahead of enhancements and roadmap changes
- Collect structured client feedback to improve feature prioritization
- Identify upsell and cross-sell opportunities tied to Radar AI usage
- Create and refine Radar AI best-practice documentation
- Support webinars and launch trainings
- Collaborate with the Ylopo training and coaching organization for product-level education
Requirements
- 5+ years of experience managing relationships in a Client Success, Account Management, or equivalent role
- Deep understanding of real-estate and seller pipeline strategy
- Ability to interpret AI-driven engagement data
- Operational discipline with familiarity in managing and tracking tasks within a CRM platform
- Experience working in a SaaS business environment or enterprise software highly preferred
- Knowledge of Salesforce and FUB CRMs a plus
Benefits
- medical, dental, and vision benefits
- paid holidays, vacation, and sick days
- a 401(k)
- paid monthly parking (if applicable)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI-driven engagement data interpretationperformance metrics trackingfeature prioritizationbest-practice documentation creationupsell and cross-sell identification
Soft Skills
client relationship managementclient onboardingclient educationcollaborationoperational discipline