Own and cultivate relationships with your clients by: Leverage product expertise to drive value and grow user engagement; Becoming a trusted resource for our clients by acting as a thought partner and providing top-notch service; Advocating for client needs cross-departmentally; Creating and executing on account growth & engagement strategies
Manage commercial strategy by: Developing rapport with key decision makers; Managing renewals from beginning to end; Identifying and executing on upsell opportunities to augment contract value
Contribute to building best-in-class practices within our growing Client Strategy team and work to eventually grow into our Business Development team or build out a team of your own
Requirements
You have a minimum of 4+ years of relevant client-facing experience
You are able to build strategic relationships within your book of business to support your renewal conversations, partnership presentations, and business expansion opportunities
You are passionate about making your clients successful and care deeply about their investment questions and process
You are able to proactively identify value-adding opportunities for your client base and materialize them through our research
You can manage a high-touch, high-volume client base
You are both a self-starter and a team player
You are energized by contributing to the future of data-driven investment research and are genuinely interested in investment research and the markets
Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.