Customer Service Representative – Home & Auto

Yeti To Work

Join Yeti to Work as a Customer Service Rep for Home & Auto insurance. Assist clients with inquiries, policy details, and claims processing in a hybrid role based in Canandaigua, NY.

Posted 7/21/2026full-timeCanandaigua • New York • 🇺🇸 United StatesJuniorMid-Level💰 $45,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Personal Lines insurance, including Home and Auto products, while effectively managing client inquiries and claims processes. Proficient in utilizing agency management systems to enhance service delivery and client satisfaction.

Highest-signal resume keywords

Active NYS Personal Lines LicensePersonal Lines Insurance ExperienceAgency Management Systems (EZLynx)Home & Auto Insurance Products KnowledgeClaims Process Guidance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Policy Changes ProcessingInsurance Quotes GenerationCoverage ExplanationsClient Documentation MaintenanceClaims Questions Assistance

Soft Skills

Client Issue ResolutionProfessional CommunicationCustomer Satisfaction Focus

Tools & Technologies

Agency Management SystemsCarrier PortalsInternal Tools

Certifications & Qualifications

Active NYS Personal Lines LicenseNYS Commercial Insurance License

Industry Keywords

Coverage LimitsExclusionsPremiumsEndorsementsRenewalsCancellationsClient RetentionAccount Growth

About the role

Key responsibilities & impact

Serve as the primary point of contact for client inquiries related to coverage, billing, and claims
Provide clear, accurate explanations of policy details, including coverage limits, exclusions, and premiums
Process policy changes such as endorsements, renewals, cancellations, and updates to client information
Assist clients with claims questions and provide guidance through the claims process
Resolve client issues efficiently and professionally, ensuring high satisfaction
Generate and present insurance quotes, including comparisons across carriers when appropriate
Maintain accurate and detailed documentation of all client interactions within agency systems
Work across agency management systems, carrier portals, and internal tools to ensure seamless service delivery
Partner with producers and carriers to support client retention and account growth

Requirements

What you’ll need

Active NYS Personal Lines license required
NYS Commercial Insurance license preferred
Minimum 2 years of Personal Lines insurance experience required
Experience working with agency management systems (EZLynx preferred)
Strong understanding of Home & Auto insurance products and coverage

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Yeti To Work Website LinkedIn All Job Openings 1 - 10 employees 🎯 Recruiter 🤝 B2B 👥 HR Tech Recruitment
B2B
HR Tech Yeti To Work is a company that specializes in recruitment and job placement services. The company uses a modern website platform to manage candidate and employee interactions, including job postings for various positions such as manufacturing engineers, CNC machinists, and HVAC technicians. Yeti To Work leverages analytics and marketing techniques, including cookies, to optimize the user experience on their site. They utilize the Teamtailor platform to streamline recruitment processes and encourage candidates to connect through social media and direct login options. With a focus on connecting talent to job opportunities, Yeti To Work offers career management and recruitment solutions. Customer Service Representative – Home & Auto Job not on LinkedIn 🔥 2 hours ago 🏢🏡 Canandaigua – Hybrid 💵 $45k - $75k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Serve as the primary point of contact for client inquiries related to coverage, billing, and claims
Provide clear, accurate explanations of policy details, including coverage limits, exclusions, and premiums
Process policy changes such as endorsements, renewals, cancellations, and updates to client information
Assist clients with claims questions and provide guidance through the claims process
Resolve client issues efficiently and professionally, ensuring high satisfaction
Generate and present insurance quotes, including comparisons across carriers when appropriate
Maintain accurate and detailed documentation of all client interactions within agency systems
Work across agency management systems, carrier portals, and internal tools to ensure seamless service delivery
Partner with producers and carriers to support client retention and account growth 🎯 Requirements
Active NYS Personal Lines license required
NYS Commercial Insurance license preferred
Minimum 2 years of Personal Lines insurance experience required
Experience working with agency management systems (EZLynx preferred)
Strong understanding of Home & Auto insurance products and coverage Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs