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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing service job orders, billing processes, and interdepartmental communication while ensuring accurate documentation and financial reporting. Proficient in utilizing ERP systems like NetSuite to support administrative functions and enhance operational efficiency.
Highest-signal resume keywords
Service Job Order ManagementNetSuite ExperienceCommission TrackingMicrosoft Office ProficiencyAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Service Job Order ManagementCommission TrackingBasic Accounting ProcessesBilling Data EntryProposal PreparationRecord MaintenanceJob Setup SupportVolume ReportingDigital File ManagementCustomer Invoicing
Soft Skills
Time ManagementMultitaskingInterdepartmental CoordinationCommunication
Tools & Technologies
Microsoft OfficeERP SystemsNetSuite
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Administrative ExperienceService ContractsCustomer ServiceFinancial ReportingOffice Functions
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Create and manage service job orders, quoted work, and contract renewals
- Generate and track commission tickets according to company policy
- Review maintenance jobs for accurate time and material transfers in NetSuite
- Prepare and send customer invoices and enter billing data into portals
- Produce estimates and proposals for maintenance and service jobs
- Support sales staff with job setup, volume reporting, and documentation
- Maintain accurate records and digital files for service and contract work
- Perform receptionist duties and support general office functions as needed
- Communicate across estimating, service, and production departments for updates
- Support sales and service departments with advanced administrative tasks related to job setup, billing, commissions, and customer service
- Help ensure accurate documentation, communication, and financial reporting across multiple teams
Requirements
What you’ll need- High School Diploma or GED required
- Associate degree preferred
- Minimum 3–5 years of relevant administrative experience
- Proficient in Microsoft Office and ERP systems
- NetSuite experience a plus
- Familiarity with commission tracking and basic accounting processes
- Excellent attention to detail and time management
- Comfortable with multitasking and interdepartmental coordination
- Must pass a pre-hire drug test before receiving an official job offer
Benefits
Comp & perks- Good jobs, working conditions and benefits for employees
- Supportive, uplifting and enjoyable work environment
- Family-oriented company culture
