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Account Manager – Publishing Subscription Sales
Yes EnergyAccount Manager managing subscription growth for influential energy organizations at Yes Energy. Fostering relationships and leading renewals in a fast-paced environment.
About the role
Key responsibilities & impact- Manage and grow a book of business across assigned account categories.
- Build deep relationships with analysts, executives, and decision‑makers who rely on RTO Insider’s reporting and Yes Energy’s market intelligence.
- Lead renewal cycles with a proactive, strategic approach.
- Identify upsell and cross‑sell opportunities across RTO Insider and Yes Energy’s broader product suite.
- Increase account penetration by understanding client workflows, information needs, and organizational structures.
- Serve as the primary point of contact for onboarding, training, and ongoing engagement.
- Partner with the larger RTO Insider team to ensure subscribers maximize the value of their access.
- Gather feedback and communicate customer insights to internal teams.
- Collaborate with the New Logo Acquisition team to transition new subscribers into long‑term, high‑value relationships.
- Participate in targeted outreach campaigns and industry events to strengthen RTO Insider’s presence.
- Maintain accurate CRM records (Salesforce) for forecasting, renewals, and account health.
- Track engagement metrics and develop account plans to ensure retention and growth.
Requirements
What you’ll need- 3–5+ years of experience in account management, renewals, customer success, or subscription sales—preferably in B2B media, SaaS, or information services.
- A track record of exceeding renewal and expansion targets.
- Strong understanding of the energy industry, especially RTO/ISO markets, policy, or power‑sector stakeholders (or the ability to learn quickly).
- Exceptional communication and relationship‑building skills, including comfort engaging with C‑suite leaders, analysts, and policy experts.
- Excellent written communication skills are required.
- Strong organizational skills and a proactive, ownership‑driven mindset.
- Experience with Salesforce or similar CRM platforms and strong office/sales technology proficiency.
- Ability to travel occasionally for conferences, client meetings, and industry events.
Benefits
Comp & perks- medical insurance
- a 401 (k) Plan with matching
- flexible vacation
- flexible work schedules
- professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementrenewalscustomer successsubscription salesCRM managementengagement metricsaccount planning
Soft Skills
communication skillsrelationship-buildingorganizational skillsproactive mindsetownership-driven mindset