Principal Product Manager

Yendo

Principal Product Manager leading internal AI and automation platforms at Yendo. Driving product strategy to improve operational efficiency and customer service.

Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesLead💰 $190,000 - $266,000 per yearWebsite

About the role

Key responsibilities & impact

Own and evolve the product vision, strategy, and roadmap for Yendo's AI & ops automation, fraud, and engineering-productivity platforms, balancing big-picture bets with iterative, tactical delivery.
Use AI to automate operational workflows e2e, lowering cost-to-serve while improving CSAT for the ops teams who use your tools and the cardholders they serve.
Conduct quantitative and qualitative research with both ops users and cardholders, and define the KPIs that guide prioritization and measure impact.
Advocate for the user and bring product and customer insights into company-wide business decisions.
Communicate critical information clearly and foster a transparent, collaborative working environment.

Requirements

What you’ll need

6+ years of experience in product management in high-growth tech environments.
Proven ability to lead small, cross-functional teams to deliver measurable results with a bias for action and comfort with ambiguity.
Strong analytical skills and a knack for turning insights into actionable strategies.
Exceptional communication skills and the ability to influence stakeholders across all levels of the organization.
A customer-first mindset with a passion for solving real-world problems.
AI Product Fluency with daily use of LLMs for analytics, writing, design and prototyping.

Benefits

Comp & perks

Competitive Salary and Equity
Comprehensive medical, dental, vision and life Insurance
401K
Unlimited PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product StrategyRoadmap DevelopmentKPI DefinitionOperational Workflow AutomationQuantitative ResearchQualitative ResearchData AnalysisUser AdvocacyActionable Strategy Development

Soft Skills

Customer-First MindsetCollaborationInfluencing StakeholdersProblem SolvingBias for Action