Fraud Prevention Manager
Yendo
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Design, implement, and continuously improve fraud policies, risk appetite, controls, and the overall fraud operating model across the entire customer lifecycle.
- Evaluate, select, implement, and optimize fraud platforms (identity, device, behavioral analytics, transaction monitoring) and ensure they are properly configured and effective.
- Create and refine monitoring rules, risk scores, and anomaly detection logic; use data analytics and ML-driven insights to detect patterns and drive accuracy.
- Own root-cause analyses, response playbooks, remediation plans, cross-team communication, and post-mortem improvements for fraud events.
- Track fraud losses, false positives, customer impact, remediation speed, system performance, and overall program health; report insights to senior leadership.
- Work with Product, Engineering, Operations, Compliance, and Finance to integrate controls into new features, product launches, processes, customer experience flows, and forecasting.
- Manage relationships with fraud vendors, card networks, processors, consortiums, and law enforcement; negotiate contracts and SLAs; ensure vendor performance.
- Serve as the company’s fraud subject matter expert; deliver training, build awareness, and support change management across all teams.
- Perform hands-on fraud work, tuning systems, analyzing trends, and supporting casework until additional team capacity is built.
Requirements
- 8+ years of experience in fraud prevention, detection, and risk management in financial services, fintech, or credit card operations
- Deep expertise in credit card fraud types including account takeover (ATO), first-party fraud, synthetic identity fraud, transaction fraud, and bust-out schemes
- Proven track record of developing and implementing fraud strategies that significantly reduced fraud losses while minimizing customer friction
- Strong understanding of payment processing, card networks (Mastercard), and transaction monitoring systems
- Experience evaluating, implementing, and managing fraud detection platforms and vendor relationships
- Proficiency with data analysis tools and ability to translate data into actionable insights
- Demonstrated ability to work cross-functionally and influence stakeholders at all levels
- Strong project management skills with ability to drive initiatives from strategy through implementation
Benefits
- Competitive Compensation
- Equity
- Insurance
- 401K
- Unlimited PTO
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fraud preventionfraud detectionrisk managementdata analyticsmachine learningpayment processingtransaction monitoringanomaly detectionroot-cause analysisproject management
Soft skills
cross-functional collaborationstakeholder influencecommunicationtrainingchange managementanalytical thinkingproblem-solvingnegotiationleadershipstrategic thinking