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Accounts Receivable Specialist, ESL
Yempo - Your Employees OffshoreAccounts Receivable Specialist at ESL Easy Living handling customer payments and accounting records. Ensuring compliance and collaborating with internal teams for efficient operations.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- The Accounts Receivable Specialist is responsible for collecting payments from customers within agreed terms and maintaining accurate accounts receivable records.
- This role prepares and issues invoices, processes daily receipts and banking, reconciles customer accounts, and works closely with internal teams to resolve billing discrepancies and overdue balances.
- The position also ensures compliance with company quality, safety, and regulatory standards while supporting a professional and customer-focused service.
- Prepare and issue customer invoices accurately and on time.
- Contact customers by phone, email, and mail regarding overdue accounts, clearly communicate payment terms, and maintain accurate records of all correspondence and customer interactions.
- Process daily receipts and banking, ensuring accurate allocation of payments in the accounting system.
- Prepare customer account reconciliation statements upon request and reconcile accounts receivable ledger balances, customer deposit ledgers, and suspense registers.
- Investigate and resolve billing discrepancies, payment issues, and disputed invoices in coordination with internal departments; escalate unresolved matters to relevant managers as needed.
- Review final statements and Deeds of Release prior to handover to ensure the correct final debt is acknowledged and paid.
- Identify high-risk debts and escalate to collections specialists or external debt collection agencies when recovery efforts have been unsuccessful.
- Ensure compliance with company quality, safety, and regulatory standards, including OH&S policies, ISO 9001, AS3000, AS1735, and applicable NDIS requirements.
- Work collaboratively with colleagues, uphold company conduct policies, and contribute to business goals and a positive workplace culture.
Requirements
What you’ll need- 4+ years experience in a similar Accounts Receivable or Finance Administration role.
- Strong understanding of accounting principles and accounts receivable processes.
- Experience using ERP systems such as NetSuite or similar accounting software.
- Highly organised with strong attention to detail and the ability to meet deadlines.
- Excellent verbal communication and customer service skills.
- Strong problem-solving abilities and the ability to manage multiple priorities under pressure.
- Ability to work independently and collaboratively within a team.
- Commitment to delivering accurate , high-quality work with minimal errors or rework.
Benefits
Comp & perks- Highly competitive salary – paid weekly!
- HMO enrollment on commencement
- Additional HMO dependents added each year of service
- 20 vacation days per year; 7 sick days
- Annual performance bonuses and incentives
- Annual salary reviews and increases
- Free cooked rice, snacks and hot drinks
- Company polo shirts provided
- Fantastic, bright and cheerful open-plan work environment
- Prestigious clients and highly professional and friendly co-workers
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accounts receivableinvoicingpayment processingaccount reconciliationbilling discrepancies resolutionfinancial reportingattention to detailproblem-solvingtime managementaccounting principles
Soft Skills
communication skillscustomer serviceorganizational skillscollaborationindependenceteamworkadaptabilitycommitment to qualityability to meet deadlinesinterpersonal skills