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Yelp

Senior Manager, Solutions Engineering

Yelp

Senior Manager leading Yelp's Sales Engineering team, developing processes and tools for API client enablement. Collaborating with product and engineering to enhance technical solutions.

Posted 6/19/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $128,000 - $238,000 per yearWebsite

About the role

Key responsibilities & impact
  • Lead, mentor, and develop a team of Sales Engineers with product specializations spanning Ads, Leads, CAPI, and Reporting APIs
  • Serve as the senior technical escalation point for complex or ambiguous integration scoping
  • Stay hands-on as a working manager
  • Partner with Product and Engineering on feature prioritization and roadmap decisions
  • Own the end-to-end SE engagement model
  • Design and maintain automation systems that scale the team's leverage
  • Maintain the team's canonical SOP library
  • Identify and implement self-serve patterns that reduce manual SE involvement
  • Represent the voice of the external developer in internal product discussions

Requirements

What you’ll need
  • 8+ years of relevant experience in Solutions Engineering, Sales Engineering, Technical Account Management, or a similar client-facing technical role with direct API/integration experience
  • 5+ years managing or leading a technical team in a player-coach capacity
  • Deep working knowledge of RESTful APIs, OAuth 2.0 / API key authentication, webhooks, and event-driven data architectures
  • Demonstrated ability to operate at the intersection of sales and engineering
  • A track record of building process, documentation, and tooling from scratch in ambiguous, fast-moving environments
  • Strong written communication
  • A proactive, systems-oriented mindset

Benefits

Comp & perks
  • Full medical, vision, and dental
  • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
  • 12 paid holidays, plus one floating holiday
  • Up to 14 weeks of parental leave
  • Monthly wellness subsidy
  • Work from home reimbursement
  • Flexible spending account
  • 401(k) retirement savings plan
  • Employee stock purchase plan

ATS Keywords

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Hard Skills & Tools
RESTful APIsOAuth 2.0API key authenticationwebhooksevent-driven data architecturesautomation systemsintegration scopingprocess documentationtooling development
Soft Skills
leadershipmentoringwritten communicationproactive mindsetsystems-oriented mindset