Sales Manager – SMB Outbound Sales
Yelp
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, California, Colorado, Idaho, Nevada, Oregon, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $63,000 - $78,000 per year
Job Level
Junior
About the role
- Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment.
- Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
- Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.
- Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.
- Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results.
- Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
- Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients.
Requirements
- 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment
- Are well-versed in selling digital products to SMBs and using Salesforce CRM
- Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement.
- Strong coaching and mentoring skills with a commitment to developing others and fostering career growth.
- Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements.
- Excellent communication, organizational, and time management skills.
- Comfortable working in a fast-paced, remote-first environment.
- Have earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED
Benefits
- Full medical, vision, and dental
- 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
- 12 paid holidays, plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Work from home reimbursement
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales managementcold callingperformance metrics analysiscoachingmentoringquota achievementsales trainingteam leadershipcustomer-facing experiencedigital product sales
Soft skills
communicationorganizational skillstime managementcollaborationaccountabilitygrowth mindsetcontinuous learningengagementteam cultureadaptability
Certifications
Bachelor's degreeHS DiplomaGED