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About the role
Key responsibilities & impact- Receive, organize, and keep up-to-date the documentation of pedagogical mediators (tutors/instructional facilitators);
- Liaise with the People & Management and Attraction & Selection teams, ensuring end-to-end flow of hiring processes;
- Monitor deadlines and stages of selection processes, ensuring compliance with institutional guidelines;
- Support the monitoring and updating of the area’s indicators/KPIs, contributing to analysis and continuous process improvement;
- Assist in communicating and aligning administrative and academic requests with regional and corporate teams.
Requirements
What you’ll need- Bachelor’s degree in Administration, Human Resources/People Management, Pedagogy, or related fields;
- Proficient with Microsoft Office, especially Excel (intermediate level for data analysis and building pivot tables) and PowerPoint;
- Strong verbal and written communication skills;
- Ability to liaise across departments and work collaboratively;
- Organized, results-oriented, and attentive to deadlines;
- Strong problem-solving skills in fast-changing environments;
- Previous experience in academic processes, educational administrative support, or campus/site management;
- Experience with training and delivering presentations;
- Experience in higher education institutions is a plus.
Benefits
Comp & perks- Tuition scholarships of up to 100% for employees, legal dependents and extended family (father, mother, and siblings), allowing up to three simultaneous scholarships;
- Health insurance with full subsidy for the employee and partial subsidy for family members, with the employee responsible for co-payments;
- Optional dental assistance to support oral health;
- Meal allowance or food voucher with an option to choose the most suitable benefit;
- Wellhub or Totalpass for flexible gym/fitness options;
- Wellz, a platform focused on employees’ mental and emotional health offering various types of support, including access to individual online therapy;
- Wellness and benefits club with a dedicated program and exclusive perks;
- Flexible dress code to promote diversity;
- Life insurance;
- Partnership with SESC;
- Corporate University on our exclusive portal, Educare;
- Growth opportunities — currently over 60% of vacancies are filled through internal selection processes;
- Birthday day off.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysispivot tablespresentation skillsacademic processeseducational administrative supportcampus managementKPI monitoringprocess improvement
Soft Skills
verbal communicationwritten communicationcollaborationorganizationresults-orientedattention to deadlinesproblem-solving
Certifications
Bachelor’s degree in AdministrationBachelor’s degree in Human ResourcesBachelor’s degree in People ManagementBachelor’s degree in Pedagogy