Yapily

Cloud Engineer

• As a Senior Cloud Engineer at Yapily, you will play a key role in designing, implementing and operating our Cloud Infrastructure.
• You will join a small, but efficient team growing from startup towards enterprise, where we are laying down the foundation of how we deploy, store, observe and operate in a regulated multi-national FinTech environment.

Senior Cloud Engineer

• Design, implement and operate Yapily's Cloud Infrastructure
• Join a small, growing team building cloud foundations for a regulated multi-national FinTech
• Lay foundations for how the company deploys, stores, observes and operates services
• Build new infrastructure capabilities to enable engineering teams to use cloud effectively
• Provide golden-standard templates and automation to improve developer experience
• Build and maintain infrastructure and code deployment flows and pipelines
• Ensure infrastructure is cost-efficient for customers
• Collaborate with engineering teams as part of DevOps culture
• Participate in SRE on-call rotation to ensure platform reliability

Analyst

• Own Incidents End-to-End: Take full ownership of managing and coordinating incidents, from minor issues to critical, platform-wide events, across Yapily’s production environment.
• Command and Coordinate: Mobilise and lead cross-functional technical teams (Engineering, DevOps, SRE, Customer Support) to ensure the swift investigation, mitigation, and resolution of incidents.
• Communicate with Clarity: Drive clear, concise, and timely communication updates to all relevant internal and external stakeholders, including leadership, customer support, and commercial teams.
• Learn and Improve: Lead blameless post-mortem reviews to identify the root cause of incidents. You will be responsible for tracking and driving the implementation of preventative measures to avoid future recurrence.
• Ensure Coverage: Participate in an on-call rotation to provide 24/7 coordination coverage for critical incidents.
• Be Proactive: Utilise our monitoring and observability platforms to proactively identify and address potential issues before they escalate into customer-impacting incidents.
• Maintain Rigorous Standards: Ensure the integrity of our incident management data by meticulously documenting incident timelines, actions taken, and outcomes in our tooling.
• Evolve Our Processes: Act as a key contributor to the evolution of our incident management framework, continuously providing feedback to improve our processes, tooling, and documentation.

Senior Cloud Engineer

Senior Cloud Engineer

Incident Analyst