Yapily

Implementation Specialist

• As a Senior Implementation Engineer, you will lead enterprise customers through complex integrations with Yapily’s API, combining strategic guidance with deep technical execution. You will identify and resolve integration challenges, and work with a broader Yapily team on tailored solutions that align with the requirements of sophisticated, enterprise-scale organisations. Acting as a senior technical authority, you’ll support sales cycles with expert insight, lead advanced workshops, deliver tailored demos, and serve as a trusted advisor throughout the full implementation lifecycle. You will collaborate closely with Customer Success, Product, and Engineering to drive successful delivery, resolve technical challenges, and ensure ongoing customer success - ultimately becoming a subject matter expert in the Yapily API and its enterprise capabilities.

Senior Implementation Engineer

Cloud Engineer

• As a Senior Cloud Engineer at Yapily, you will play a key role in designing, implementing and operating our Cloud Infrastructure.
• You will join a small, but efficient team growing from startup towards enterprise, where we are laying down the foundation of how we deploy, store, observe and operate in a regulated multi-national FinTech environment.

Senior Cloud Engineer

• Design, implement and operate Yapily's Cloud Infrastructure
• Join a small, growing team building cloud foundations for a regulated multi-national FinTech
• Lay foundations for how the company deploys, stores, observes and operates services
• Build new infrastructure capabilities to enable engineering teams to use cloud effectively
• Provide golden-standard templates and automation to improve developer experience
• Build and maintain infrastructure and code deployment flows and pipelines
• Ensure infrastructure is cost-efficient for customers
• Collaborate with engineering teams as part of DevOps culture
• Participate in SRE on-call rotation to ensure platform reliability

Analyst

• Own Incidents End-to-End: Take full ownership of managing and coordinating incidents, from minor issues to critical, platform-wide events, across Yapily’s production environment.
• Command and Coordinate: Mobilise and lead cross-functional technical teams (Engineering, DevOps, SRE, Customer Support) to ensure the swift investigation, mitigation, and resolution of incidents.
• Communicate with Clarity: Drive clear, concise, and timely communication updates to all relevant internal and external stakeholders, including leadership, customer support, and commercial teams.
• Learn and Improve: Lead blameless post-mortem reviews to identify the root cause of incidents. You will be responsible for tracking and driving the implementation of preventative measures to avoid future recurrence.
• Ensure Coverage: Participate in an on-call rotation to provide 24/7 coordination coverage for critical incidents.
• Be Proactive: Utilise our monitoring and observability platforms to proactively identify and address potential issues before they escalate into customer-impacting incidents.
• Maintain Rigorous Standards: Ensure the integrity of our incident management data by meticulously documenting incident timelines, actions taken, and outcomes in our tooling.
• Evolve Our Processes: Act as a key contributor to the evolution of our incident management framework, continuously providing feedback to improve our processes, tooling, and documentation.

Senior Implementation Engineer

Senior Cloud Engineer

Senior Cloud Engineer

Incident Analyst