Field Service Technician

Xylem

Senior Field Service Technician servicing water and wastewater treatment equipment for Xylem. Responsibilities include installation, maintenance, and customer management in the Atlanta area.

Posted 7/8/2026full-timeAtlanta • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

The Field Service Technician will be responsible for the safe handling of wastewater treatment chemicals, installation and maintenance of advanced chemical feed systems, chemical storage, and monitoring equipment as well as service and repair of Disinfection units for drinking water.
Rigorous collection, consolidation, logging, and distribution of field data
Chemical inventory monitoring and order placement
Electrical and mechanical troubleshooting, repair, and PM of metering pumps, piping systems, relay logic and PLC control systems, telemetry/web-based remote inventory monitoring equipment
Mechanical installation of chemical feed systems and storage tanks
Conduct startup and training sessions after installation when required
Customer site management via remote access technologies
Become proficient on all air handling and air filtration systems
Maintain, adjust, and optimize all liquid and vapor phase equipment
Download/upload data and information into the customer site database – Enter time/mileage/materials directly into the SAP Business Management System for processing Service Orders and payroll purposes

Requirements

What you’ll need

HS diploma or equivalent
2-5 years technical experience in municipal, industrial or commercial process water experience, or equivalent experience working with other industrial and commercial equipment and their mechanical and electrical components
Experience with Microsoft office, including the ability to utilize smart devices
Ability to work in a high customer facing position
Ability to identify and remedy potential safety concerns
Ability to pass a background check, drug screen, and DOT physical
A valid driver’s license with a clean driving record
TRAVEL REQUIREMENTS: 50% or more daily travel

Benefits

Comp & perks

Health, Dental, and Vision insurance available on your 1st day of employment
Generous retirement saving plan
Generous PTO package and paid holidays
Career progression and development plans
Company wellness, rewards and recognition, and employee discount programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Chemical HandlingMechanical InstallationElectrical RepairData LoggingTelemetry SystemsPLC Control SystemsPreventive MaintenanceChemical Inventory MonitoringField Data CollectionSmart Device Utilization

Soft Skills

Customer FacingSafety AwarenessProblem SolvingTraining and Instruction

Certifications

Valid Driver’s LicenseDOT Physical